mandrake install on hp9694 athlon w/ usb

[dave webb_1]

i can't get past the language screen on install. everything goes fine until it does a scan of serial ports and then the usb keyboard and mouse go dead (or rather make no response). is there some parameter that i can pass to expert or expert text mode to show usb is being used?

[Brian Bailey]

I am having a similar problem with the same computer. The mandrake install worked fine when I borrowed a friends old ps/2 keybard and mouse, but with the USB keyboard and mouse that came with the computer, I can't get it to work. Any ideas?

[Gram Ludlow]

I don't know about Mandrake specifically, but in genreal make sure you load appropriate hardware modules, or boot with the correct kernel. If it's hanging and it kills the USB devices, I'd check to see if by default Mandrake supports them.

[dave webb_1]

Here is the reply that Mandrake support sent to me: There is the answer from our development engeneers.
You have to disable the usb keyboard in the bios.
Install with the mouse only (without keybord).
Once the install is done, halt your computer.
Enable the USB keyboard in the BIOS.
Start Linux, the mouse will maybe not run.
As root in a shell (press ctrl+alt+F1 to jump in console mode)
type the following command:
ls -l /dev/mouse

If the /dev/mouse file doen't point to /dev/input/mouse, so do
rm /dev/mouse
ln -s /dev/mouse /dev/input/mouse