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printer busy or error . HP LaserJet 5si Windows 2000

ROBIN SELL
Occasional Visitor

printer busy or error . HP LaserJet 5si Windows 2000

printer busy or error .
Printing to HP LaserJet 5si Network Printer
from pc using Windows 2000
4 REPLIES
Roger Faucher
Honored Contributor

Re: printer busy or error . HP LaserJet 5si Windows 2000

Believe it or not there is a new HPLJ5Si for Windows 2000 posted in the last 10 days (for the straight 5Si). Go to the following link and select your 5Si variant and then select Windows 2000 and download the driver. I assume you're looking for PCL5e version.

Good luck!

Roger
Make a great day!

Roger
Jon Finley
Honored Contributor

Re: printer busy or error . HP LaserJet 5si Windows 2000

If the printer was working fine, and you just started getting this error, you could have a document in the print spool that is damaged or corrupted.

Pause the printer, delete the first document, then unpause the printer.

If this doesn't clear it, try stoping/re-starting the spooler service.


Jon
"Do or do not. There is no try!" - Yoda
C R_1
Occasional Visitor

Re: printer busy or error . HP LaserJet 5si Windows 2000

I get the same error on an NT Terminal server when printing to a HP LJ 5si. We are able to delete the "busy" job to let others through, but have not been able to determine the cause. It will happen when a person prints a certain file (usually Excel file), but anyone else can print that file to that printer without it going "busy". Also, if the person having the problem does a Save As, then they will be able to print it without it going "busy".

Any help would be appreciated.
Jon Finley
Honored Contributor

Re: printer busy or error . HP LaserJet 5si Windows 2000

For Medemper: Your problem is related to the type of lock being granted from the server (Opportunistic Locking).

The Excel problem is being discussed in this thread:
http://forums.itrc.hp.com/cm/QuestionAnswer/1,,0xdf6a9c196a4bd71190080090279cd0f9,00.html

Jon
"Do or do not. There is no try!" - Yoda