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problem in importing data to the SD database

rohini_1
Occasional Contributor

problem in importing data to the SD database

We found a problem while importing data from ms Excel file to the Service desk database.
We converted it into XML format by using extraction configuration wizard and already existing ini file, but it is not getting loaded to the SD database..
It is giving us warnings saying “Entity not defined classname(id=1)”. Can you please help us in rectifying this.