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"Do you want to save changes" message when replying in Outlook 2002

Neil Davis_2
Occasional Advisor

"Do you want to save changes" message when replying in Outlook 2002

Hi,

I have a user who receives the message "Do you want to save changes" when they reply to e-mails in Outlook 2002, it has only happened suddenly and I can't put my finger on why it is happening?

Could anyone help?
7 REPLIES
Ganesh Babu
Honored Contributor

Re: "Do you want to save changes" message when replying in Outlook 2002

is the message comes while clicking on "Send" button or "Reply" button??

Ganesh
Neil Davis_2
Occasional Advisor

Re: "Do you want to save changes" message when replying in Outlook 2002

It comes when pressing the send button, after pressing the reply button...I hope that helps?

Cheers

Neil
Antoniov.
Honored Contributor

Re: "Do you want to save changes" message when replying in Outlook 2002

Neil,
message have some VBA code or macro or some attachment?
May be outlook ask confirm any VBA change; what does happen if your user don't confirm?

@Antoniov
Antonio Maria Vigliotti
Neil Davis_2
Occasional Advisor

Re: "Do you want to save changes" message when replying in Outlook 2002

Anroniov,

If the user presses no or cancel the message gets sent as normal, if she presses yes to the message it gets saved to the drafts folder.

Cheers

Neil
Jorge Pinto Leite
Respected Contributor

Re: "Do you want to save changes" message when replying in Outlook 2002

Hi
Search in Options / Preferences if saving the sended messages is checked.
Check also in Advanced Options of Preferences the checked items of saving messages.
Hope this helps,
Jorge
Neil Davis_2
Occasional Advisor

Re: "Do you want to save changes" message when replying in Outlook 2002

I have just noticed that she has hotbar installed which is spyware so I am going to completely remove it and see if that resolves the problem!

I will keep you posted....many thanks for all your help and time on this!

Neil
Neil Davis_2
Occasional Advisor

Re: "Do you want to save changes" message when replying in Outlook 2002

Hi,

All fixed guys, by removing Hotbar from the PC it has sorted the problem!

Thanks for your help

Neil.