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sata lightscribe drive not working for fc6 on dc5750

Bill Hayman, WI
Occasional Visitor

sata lightscribe drive not working for fc6 on dc5750

dvd installs of suse10.1 and fedora core 6 on a dc5750 failed because after the initial dvd boot, the drive was not found. I installed fc6 by copying the dvd to another node and then using the "install via ftp" option.

now that fc6 is installed, the sata lightscribe dvd drive is not working. during boot, dmesg
shows the ahci driver reporting:
ata2: port is slow to respond, please be patient
ata2: port failed to respond (30 secs)
...
ata2: COMRESET failed (device not ready)
ata2: reset failed, giving up

anyone else experience this?

Linux 2.6.18-1.2849.fc6
Bios 1.54a with SATA emulation set to raid
(not because I wanted raid, but because support said that was the option to use to get AHCI
mode)

thanks.
15 REPLIES
Huc_1
Honored Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

if you do a dc5750 sata linux sear on google
you will find a lot of replys saying that you need to set some bios setting and you need at least Bios 1.54A (This is the one you have so there should be no problems).
Have a look at this reply.
http://mccune.ece.cmu.edu/wordpress/?p=173

Hope this get you running fedora

Jean-Pierre Huc
Smile I will feel the difference
Steven E. Protter
Exalted Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

Shalom,

Seems that the hardware is not supported.

In such a situation, I would favor using different hardware. Perhaps the system bios can be updated to overcome this issue.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Gerald Hochegger
Occasional Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

I'm also experiencing problems installing Linux on a dc5750 and according to
http://mccune.ece.cmu.edu/wordpress/?p=173
the solution would be a bios upgrade to version 1.54a

Can someone please tell where I can download Bios version 1.54a - on the HP website the only version available is: 1.04a from Sep 29 2006.

Thanks,
Gerald
Bill Hayman, WI
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

Here's a link to the web page for the driver:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3253418&prodTypeId=12454&prodSeriesId=3252512&swLang=13&taskId=135&swEnvOID=1093

Basically it's under "download software and drivers" for the dc5750. Better to look under an OS such as Windows XP Pro, because last time I looked under "Firmware" they just had the old driver.

BTW, Mr. McCune was kind enough to tell me that 1) by "regular operation" he meant "native IDE", and 2) he had a DVD-ROM drive on his system, not a DVD-RW.

I found from HP support that the "RAID" option was the proper choice in order to access the fourth sata emulation mode that apparently other BIOS's list as "AHCI".
Basically you choose "RAID" even if you don't want RAID but then in the BIOS raid setup window, allow the drives to remain as seperate drives.

I found that the DVD-RW drive sold with the DC5750 didn't work for any of the BIOS sata emulation modes: "legacy IDE", "native IDE", or "RAID". However the "drive busy" light only worked correctly (for the linux "ahci" driver) when sata emulation mode of "RAID" was specified.

Good luck with your installation. Would be interested to hear how you fare.

Gerald Hochegger
Occasional Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

Thank you Bill for the firmware download link - i was indeed looking in the "firmware" section for the bios upgrades - seemed logical for me.

Now my results with Bios version 1.54a, Ubuntu Feisty Herd-3 (kernel 2.6.20) and the lightscribe DVD-RW drive:

Sata Emulation - legacy or native:
Boots up but fails when the kernel tries to access the DVD-RW drive
(ata 2.00 exception Emask 0x40 ...)

Sata Emulation - Raid:
Doesn't even boot - DVD-RW drive is not found as boot device

I powered the DVD-RW drive off and installed the box with PXE over the network.

When powering the DVD-RW drive on again later the kernel produces the same error messages as before regardless of the Sata Emulation mode (legacy, native or Raid)

So the HP lightscribe DVD-RW Sata drive does simply not work with Linux (even with the latest 2.6.20 kernel)

How easy was all this with the well defined SCSI standard.

Gerald
ivan basso
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

I have also attempted to install linux (opensuse 10.2) but also run into problems with the lightscribe not being found. (I purchased the machine with XP and was intending to make it dual boot).

It's worth noting that the HP DC5750 is avaliable on-line in a "linux" configuration:

http://h10010.www1.hp.com/wwpc/us/en/en/WF05a/12454-12454-64287-321860-3328896-3253421.html

Also note that for this "linux" option, (it's actually with free dos), you can select a lightscribe drive.

HP may wish to consider removing the lightscribe from the on line configuration as this would appear to be an invalid configuration.


Bill Hayman, WI
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

Thanks for reporting your install attempt.

I ordered my machine under the linux link and did configure it with the Lightscribe drive. But rather than removing that on-line option I would much prefer that HP offer some support there ... get the drive to work with linux and let us know how.

HP Support did send me a replacement drive (not for linux issues, but for problems that the bios would occasionally report). The new drive didn't resolve the linux issue. At least I eliminated the possibly that it was a bad drive.

Currently I'm researching to see if there are any OTHER brands/models of sata dvd-rw drives that work well with the linux ahci driver on a ATI SB600 controller.

Bill
Carl George
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

I had the same problem when I was trying to install fc6. I then tried another distro and I was able to get Ubuntu 6.10 installed without an issues. My next step is to install fc6 via a USB drive and recompile the kernel using similar options as in Ubuntu. I am under the assumption that if it works in one version of Linux then I should be able to get it to work on another using the right kernel options.
Primoz Peterlin
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

Has anybody made any progress with this? Here is what I have been trying.

1) I have upgraded the BIOS to v2.10 and set SATA emulation in BIOS to "Native IDE". Windows XP already installed on their own partition were still accessible after reboot.

2) I tried to install Fedora Core 6 (x86_64) from a DVD and failed as described above (CD drive not found).

2b) I copied the DVD to a shared disk on another computer in a local network and successfuly proceeded with the installation. When I rebooted the machine in Windows, I didn't see the DVDRW drive any longer, and after some mangling in BIOS, which returned it to me, I was unable to restart the machine in Linux any longer.

3) I tried to install OpenSUSE 10.2 (x86_64) and failed in a very similar way as with FC6. People at SuSE however seem to have a solution:
https://bugzilla.novell.com/show_bug.cgi?id=241334

4) I also tried Ubuntu 6.10 (x86_64) as suggested above, but without any success either.

5) With SATA emulation set to "Legacy IDE", I successfully installed an old FC2-based distribution. Here, however it didn't recognize the sound card, the ethernet etc.

What bothers me is that FC6 installation makes the DVDRW drive invisible in the BIOS setup - I was only able to restore it by changing SATA emulation back and forth for a while.

I have also seen people suggesting plugging the DVDRW drive into a separate SATA controller. Has anybody tried it?
http://www.fedoraforum.org/forum/printthread.php?t=140285

With kind regards, Primoz
Steven E. Protter
Exalted Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

Shalom,

Linux is not supported at all on this system:

http://h10010.www1.hp.com/wwpc/us/en/sm/WF05a/12454-12454-64287-321860-3328896-3253421.html?jumpid=reg_R1002_USEN

My firm has tried and failed on this model and the dc7700.

To use this hardware you are going to have to wait for bios to be released. I have had conversations with HP and they have freely admitted that low end desktops don't support Linux.

This won't work. You should complain to your local HP rep. Not that it did me any good.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Nate Hutchings
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

I've installed FC6 after setting SATA to native. Then after install setting it back to Legacy or the drive doesn't show up. BIOS 1.54. Kernel 2.6.1.18.2798.fc6-x86_64 My problem has been sound alsa 1.0.13rc1 generates sound out of the onboard speaker but not out the speaker jacks. When I upgrade my kernel to anything alsa driver goes to 1.0.14rc1 and no sound. So then I have to downgrade my kernel back to original.
I've had no luck with other distros getting them to see the dvd to install.
AHCI on mine installed by default using native. FC6 also seen my promise eSATA card, shockingly.
I might have gotten legacy and native switched sorry not at work with the pc right now.
R. John Kearsley
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

I just thought I would mention that I am running linux 2.4.33 on a dc5750, and all appears to be fine. The lightscribe drive can be used with the IDE generic built into the kernel. I have shared your torment with trying to run a 2.6.17.13 kernel which simply will not boot, with the AHCI drivers. The error I receive is " VFS cannot open root device "302" or unkown block device(3,2). Please append a correct root= boot option.

I also have changed BIOS configuration, in my case because of the hard drive with no success. During the boot option it tries 3.0 gig then 1.5 gig but fails. I have compiled some 40-50 different kernel options.

I have not tried the raid bios option as the HP documentation states quite clearly it will only work with the MS raid driver.

I had the, cannot find CD drive while attempting to install SuSe 10.2, gave up and went back to Slackware 11 as at least I can do some work as I purchased the machine with only free dos and promptly overwrote it.

Sorry for being so long winded but the only way I can see of using the dc5750 with linux is with a 2.4 series kernel and wait for AMD/ATI to sort it.

ps. I have reported this to AMD/ATI and received a very curt reply that the drivers are supplied as is.

Reards,
John.
R. John Kearsley
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

CORRECTION: My posting is incorrect it should have stated "without the MS raid drivers".

Regards,
john.
Bill Hayman, WI
Occasional Visitor

Re: sata lightscribe drive not working for fc6 on dc5750

I haven't worked on this for a while. Yesterday I decided to give it another go. I updated my installation of fedora core with the most current updates (Linux 2.6.20-1.2962.fc6).

Now the dvd drive is recognized and is working: I've played a movie DVD on xine-ui 0.99.5 and a music CD on cd player 2.16.1 for GNOME.
skt_skt
Honored Contributor

Re: sata lightscribe drive not working for fc6 on dc5750

it is a good news..