strange problem in printing

[Shankar_6]

Hi,

I have a server running HPUX 11.00.Installed the network printer Africo AP4510 using the install script provided by the vendor. Server already loaded with HPJetadmin software and other printers are working fine.

I have a problem while printing to Africo printer.Error is as below

#lp -d shanq testfile
LPP049E Invalid destination shanq.
LPP044E OM Plus request rejected for previous reason(s).
LPP630I Trying UNIX LP.
request id is shanq-1 (1 file)

Job is always in the queue and will not get processed.
I have never seen the error before like this.Any inputs is appreciated.

Shankar

[OldSchool · Accepted solution]

does "ping shanq" work?

or "nslookup shanq"?

if so, is it the correct address?

[Mel Burslan]

in the lp command, there usually is no space between -d and the print queue name. So, your correct command should be

lp -dshanq testfile

try and see if it works.

[Pete Randall]

In my experience, the space doesn't matter - it should work either way. I suspect the "install script provided by the vendor". What does the script do exactly?


Pete

[Shankar_6]

Hi,

shanq is the test queue i have created and it points to an IP of a network printer.

Install script provided asks me to give the IP of the printer,hostname and the printer model. But still it is not working and throwing the above error.

Any inputs are appreciated.

-Shankar.

[Mel Burslan]

maybe, you can attach the script given to you by the vendor to a post for everyone to see if there is something wrong with it.

[Shankar_6]

Hi,

Attached the install script,user manual and sol4510 (for device options) that I got from the vendor.

Any inputs is appreciated

Shankar

[Mel Burslan]

please post the output (it may be a bit long) of command

lpstat -t

here, please

[Shankar_6]

Hi Mel,

attached the lpstat -t output..

[OldSchool]

couldn't get you zip file, but:


"shanq is the test queue i have created and it points to an IP of a network printer."

device for shanq: /dev/null
remote to: text on testprinter

device for testprn: /dev/null
remote to: text on testprinter


connection to 10.4.200.91 is down

lovely...

is 10.4.200.91 the IP of "testprinter" perhaps?

try "nslookup testprinter" and "ping testprinter" and post those results please.