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Find Automation Process Serenity with HPE Operations Orchestration

Stephen_Spector

The following is a guest post by Liam Bucher, HPE Product Marketing Manager

Since the 1970’s, the gaming industry has experienced accelerated growth and innovation. One company has been on the leading edge of that growth, keeping pace and matching demand. In order to scale its operations and match industry growth, its service area required an expansive IT environment; spanning over 100 data centers in North America in order to facilitate 150 worldwide partners.

The most critical challenges this company faced were a decentralized team and the need to standardize tools and processes across the Global Technical Operations organization. The Automation Engineering team was responsible for analyzing those needs, building tools and implementing them to increase efficiency and reduce human error across the IT environment.

Because of the diverse portfolio and multi-platform business model, it was necessary to provide differentiated production system environments consisting of bare-metal, on-premise data centers and virtualized private cloud environments, each powered by different OS and networks. Designing automation which can be standardized and integrated within this architecture design presented a large challenge requiring the Operations and Engineering teams to develop support solutions for this new direction of management.

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The decision to choose HPE Operations Orchestration was based on three factors.

  1. There were bits of existing automation in place from previous acquisitions and mergers.
  2. The market evaluation did not lead to solutions that fit the company’s needs
  3. The need for platform that would enable the vision for the future and standardization of our policies.

The automation requirements needed to support daily operations automation, the establishment of an implementation model, creation of IT topology and templates for environments. HPE’s expansive portfolio helped to satisfy those needs, plus the added benefit of training from HPE Education and Training Services and Adoption Readiness Tool.

The support cost savings from consolidating the company’s data centers and centralizing the operations model is a direct result of implementing HPE Operations Orchestration. The company also experienced a reduction in incidents related to human errors, protecting business operation finances and increasing the uptime of systems in production, all while reducing SLA liquidated damages.

The company now has the ability to implement closed loop remediation with a ticketing system by adding HPE Operations Bridge and HPE OO monitoring tools. Operations automation has been injected with intelligence and will be moving to a state that can support constant environment changes and provide visibility in case of failure of execution.

Find out how Data Center Automation with Operations Orchestration can help accelerate your IT to more efficient state. Download your free 90-day trial here or try the Community Edition of Operations Orchestration.

Senior Manager, Cloud Online Marketing
About the Author

Stephen_Spector

I manage the HPE Helion social media and website teams promoting the enterprise cloud solutions at HPE for hybrid, public, and private clouds. I was previously at Dell promoting their Cloud solutions and was the open source community manager for OpenStack and Xen.org at Rackspace and Citrix Systems. While at Citrix Systems, I founded the Citrix Developer Network, developed global alliance and licensing programs, and even once added audio to the DOS ICA client with assembler. Follow me at @SpectorID

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