Grounded in the Cloud
Showing results for 
Search instead for 
Did you mean: 

Managing your Floating IPs in HP Cloud 13.5


I launched a new Linux image this morning on the HP Cloud 13.5 version and discovered that I was given a fixed IP of I then attempted to connect via Putty and discovered that I could not connect to the image; getting a Network error: Connection timed out.



Leveraging the support team, I was sent to the Managing your Floating IPs-13.5 document highlighting the new change to Public IP addresses in HP Cloud:


"In Cloud 13.5, your Compute instances are no longer allocated a fixed Public IP automatically. So in order to access your instance over SSH, or have the instance be accessible over the internet at all, you will need to allocate and assign a Floating IP to your instance."


NOTE: Please use the new HP Public Cloud Console Preview Edition to follow the steps I am using below.


STEPS: Manage Floating IP Associations


For the appropriate instance, select the More button under “Actions” and choose Associate Floating IP. 



Select the “+” sign and you will be taken to a new window to allocate the floating IP.



Leave the Pool set to Ext-Net and simply choose “Allocate IP”



For the final step, take note of the new IP Address and select “Associate.”  Using the new IP address I was able to connect to my Ubuntu image using Putty.



For more information on this issue, please refer to the Network Working Group document, Address Allocation for Private Internets.

Senior Manager, Cloud Online Marketing
  • HP Cloud
0 Kudos
About the Author


I manage the HPE Helion social media and website teams promoting the enterprise cloud solutions at HPE for hybrid, public, and private clouds. I was previously at Dell promoting their Cloud solutions and was the open source community manager for OpenStack and at Rackspace and Citrix Systems. While at Citrix Systems, I founded the Citrix Developer Network, developed global alliance and licensing programs, and even once added audio to the DOS ICA client with assembler. Follow me at @SpectorID

June 6 - 8, 2017
Las Vegas, Nevada
Discover 2017 Las Vegas
Join us for HPE Discover 2017 in Las Vegas. The event will be held at the Venetian | Palazzo from June 6-8, 2017.
Read more
Each Month in 2017
Software Expert Days - 2017
Join us online to talk directly with our Software experts during online Expert Days. Find information here about past, current, and upcoming Expert Da...
Read more
View all