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Cabinet Fan error

Amol Pathak
Advisor

Cabinet Fan error

Hello,

2 days ago when mstm was run on server the following error was encoutered with regards to Fan error.

The following is an example of the information that is logged...

Hardware Information for Cabinet 0

Hardware Inventory:
Cabinet Fans = 8 (1 Failure; Fan 6)
Cabinet Power Supplies = 2 (No Failures)
Cabinet I/O Bay Fans = 0
I/O Bay Power Supplies = 0

But after 2 days the FAN error is not shown and the other errors are encountered as shown below.

IO Subsystem Log Entries

Found 1 IOC error
Found 1 PCI Bus error
IOC Error 1
--- Section Header ---
GUID
data1 0xe429faf7
data2 0x3cb7
data3 0x11d4
data4 0xbc a7 0 80 c7 3c 88 81
REVISION 0x0200
ERROR_RECOVERY_INFO 0x80
SECTION_LENGTH 0x000000b8
VALIDATION_BITS 0x000000000000004f
ERROR_STATUS 0x0000000000314000
REQUESTOR_ID 0x00000000fed24000
RESPONDER_ID 0xfffffffffed00000
TARGET_ID 0x000000003fe99400
BUS_DATA 0x0000000000000000
OEM_COMPONENT_ID 0x0000000000b89d30
HP_DEV_PATH 0x0000000000000000

HP IOC Information
CEC Header:
--- Section Header ---
GUID
data1 0x13276c76
data2 0x37de
data3 0x42e9
data4 0x a5 2f 41 89 ba 10 dd ed
SECTION_LENGTH 0x00000058
CELL_NUMBER 0
SBA_NUMBER 0
ROPE_NUMBER 2
CEC Data:
CEC Pluto Data:
ROPE_CONFIG 0x0000000000000a00
ROPE2_ERROR 0x0000000000000240
ROPE2_REQ_ERR_LOG 0x810000003fe99400
ROPE2_IBF_ERR_LOG 0x16100f0000000001
ROPE2_DID_LOG 0x0000000000100000
ROPE2_ENABLE 0x00000000000006ff
ROPE2_CONFIG 0x001200055ffff8a0

So want to know is there still issue with the Cabinet FAN and what the IOC & PC1 bus error indicates.

Regards


9 REPLIES
Dennis Handly
Acclaimed Contributor

Re: Cabinet Fan error

What machine model to you have?
Vinoyee Madashery Poulo
Frequent Advisor

Re: Cabinet Fan error

From the output posted, it should be cell based server. Login to iLo and check the system event logs. It could be a old log trigared again.
Amol Pathak
Advisor

Re: Cabinet Fan error

Hello Dennis,

The model is 9000/800/rp4440

Regards
Torsten.
Acclaimed Contributor

Re: Cabinet Fan error

Connect to the MP and run "ps":

MP:CM> ps


PS
System Power state: Off
Temperature : Normal


Power supplies State
-----------------------------------------------------------
Power Supply 0 Normal
Power Supply 1 Normal


Fans State
-----------------------------------------------------------
Fan 0 (System) Normal
Fan 1 (System) Normal
Fan 2 (Pwr) Normal


Hope this helps!
Regards
Torsten.

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Amol Pathak
Advisor

Re: Cabinet Fan error

Hello,

I dont have console IP to login to MP. The current status of Fans from cstm is as shown below.

Compute Cabinet 0

Cabinet 0 Hardware Inventory

Component Slots Present Failure
--------- ------ ------- -------
State
-----
Cabinet Fans (Blowers) 6 6 0
NA
Cabinet Power Supplies 2 2 0
NA

In the error posted it says Cabinet Fans=8

Regards
Torsten.
Acclaimed Contributor

Re: Cabinet Fan error

If the fan is working again, you need to search MP logs or syslog to find the old message.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Sunny Jaisinghani
Trusted Contributor

Re: Cabinet Fan error

I have a similar doubt

when i extract info from cstm i see 6 fans. All good

Cabinet 0 Hardware Inventory:
Component Slots Present Failure State
--------- ------- ------- ------- -------
Cabinet Fans (blowers) 6 6 0 NA
Cabinet Power Supplies 2 2 0 NA



From console



Power supplies State

-----------------------------------------------------------

Power Supply 0 Normal

Power Supply 1 Normal





Fans State

-----------------------------------------------------------

Fan 0 (System) Normal

Fan 1 (System) Normal

Fan 2 (Pwr) Normal



cstm shows 6 fans and console shows 3 fans

What am i missing over here?

Thanks in advance

Torsten.
Acclaimed Contributor

Re: Cabinet Fan error

It's a bit strange ...

-- Information --
Support Tools Manager


Version A.47.00
...

Compute Cabinet 0

Cabinet 0 Hardware Inventory:
Component Slots Present Failure State
--------- ------- ------- ------- -------
Cabinet Fans (blowers) 8 6 0 NA
Cabinet Power Supplies 2 2 0 NA

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=
...

8 !!!

and

-- Information --
Support Tools Manager


Version C.62.00
...

Compute Cabinet 0

Cabinet 0 Hardware Inventory:
Component Slots Present Failure State
--------- ------- ------- ------- -------
Cabinet Fans (blowers) 6 6 0 NA
Cabinet Power Supplies 2 2 0 NA

=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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Torsten.
Acclaimed Contributor

Re: Cabinet Fan error

6 vs. 3 is pretty normal.

3 fan packs, 2 fans per pack = 6 individual fans.

I wonder about my "8", but it must be a problem of old diags.

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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