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тАО12-04-2008 11:31 AM
тАО12-04-2008 11:31 AM
We have an old HP 9000 D-Class (D390 run HP-US 10.2) machine. We use this as development server for Oracle E-business suite. This recently started giving 'Single bit errors'. We were considering to replace the faulty memory chip pair when i read on HP forum that if it is single bit error we can reset the PDT table. I went ahead and reset the PDT table. Just after that it started giving the following error:
>>>>>>>>>>>>>>>>
WARN 3004
FLT 11BF
>>>>>>>>>>>>>>>>
I checked back the memory summary log that i had taken using cstm before i had reset PDT and it shows :
>>>>>>>>>>>>>>>>
Memory Error Log Summary
Error
CAB/CELL DIMM Error Address Error Type Page Count
------------- ----------------- ---------- --------- -----
EXT0 3a 0x0000000036c13e80 Single-Bit 0x0036c13 6090
EXT0 4b 0x0000000046508060 Single-Bit 0x0046508 210876
EXT0 4a 0x0000000010aa93e0 Single-Bit 0x0010aa9 21318
EXT0 4a/4b 0x0000000048eaf000 Multi-Bit 0x0048eaf 0
EXT0 4a/4b 0x00000000490ee000 Multi-Bit 0x00490ee 0
EXT0 4a/4b 0x0000000045a27000 Multi-Bit 0x0045a27 0
EXT0 5a/5b 0x0000000040310000 Multi-Bit 0x0040310 0
>>>>>>>>>>>>>>>>
Please advice on how to fix this. I'm very concerned about this screw up.
Thanks in advance.
-Vinod
Solved! Go to Solution.
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тАО12-04-2008 11:39 AM
тАО12-04-2008 11:39 AM
SolutionIn your case you appear to have some single-bit and multi-bit errors.
At this point I would replace the DIMMs in slots 3a, 4a, 4b, 5a and 5b.
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тАО12-04-2008 11:48 AM
тАО12-04-2008 11:48 AM
Re: D390 - Boot fault
So is there no way to boot-up this server without replacing the memory modules?
How can so many memory modules go bad at the same time? it is difficult to understand.
I should not have reset PDT table and now i'll have to wait for atleast 4 days untill the memory gets replaced.
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тАО12-04-2008 12:09 PM
тАО12-04-2008 12:09 PM
Re: D390 - Boot fault
> now i'll have to wait for atleast 4 days until the memory gets replaced.
You could try using an alcohol wipe (like a nusre would use) to clean each DIMMs contacts after removing them from their carrier slots. I have successfully rectified single-bit errors on old K-class machines this way in the past. Given time and enough dirty air, particles accumuate over the contacts leading (sometimes) to what you have seen.
This may or may not help. Your milage may vary.
Regards!
...JRF...
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тАО12-04-2008 12:24 PM
тАО12-04-2008 12:24 PM
Re: D390 - Boot fault
Try to re-seat the DIMMs. If you have a bit bad luck, you have some bad dimms, you are really out of luck, you may have a bad processor board. If possible, try to swap the dimms between different slots and watch the results.
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
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тАО12-04-2008 12:48 PM
тАО12-04-2008 12:48 PM
Re: D390 - Boot fault
Bill Hassell, sysadmin
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тАО12-10-2008 02:55 AM
тАО12-10-2008 02:55 AM
Re: D390 - Boot fault
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тАО12-10-2008 07:54 AM
тАО12-10-2008 07:54 AM
Re: D390 - Boot fault
--
Then we replaced the memory chips as they were. Still the same error.
--
Then we removed the console and it worked!!!
--
We still can see the SBE errors in the memory but that is okay as the system works normal.
--
Thanks guys for supporting me in this issue.