- Community Home
- >
- Servers and Operating Systems
- >
- Legacy
- >
- HPE 9000 and HPE e3000 Servers
- >
- HP RP3410 cannot bootup at all
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-15-2013 12:21 AM
01-15-2013 12:21 AM
HP RP3410 cannot bootup at all
Hi,
An RP 3410 will no longer power up via commands from the MP, or from just pushing the button on the front panel.
When the PC command menu is entered and "ON" is typed in all seems well until I go back to the PC menu and still see the status as "OFF"
I can hear very very faint beeps coming from the server when I try to power it up, so I guess that has something to do with this.
Any solution on this?
Regards,
Chui
Here is what the server firmware vision and mp menu log looks like:
[uninitialized] MP:CM> sysrev
Current firmware revisions
MP FW : E.02.29
BMC FW : 02.34
System FW : 44.24
[uninitialized] MP:CM> pc
Current System Power State: Off
Power Control Menu:
C - Power Cycle
ON - Turn Power On
OFF - Turn Power Off
G - Graceful Shutdown
Enter menu item or [Q] to Quit: on
System will be powered on.
Confirm? (Y/[N]): y
-> System is being powered on.
[uninitialized] MP:CM> ss
System Processor Status:
System Power is Off. No processor information is available.
[uninitialized] MP:CM>
[uninitialized] MP:CM> ps
System Power state: Off
Temperature : Normal
Power supplies State
-----------------------------------------------------------
Power Supply 1 Normal
Power Supply 2 Normal
Fans State
-----------------------------------------------------------
Cooling 1 (Sys) Normal
Cooling 2 (Mem) Normal
Cooling 3 (Disk) Normal
[uninitialized] MP:CM>
Here is what the server mp system event logs looks like:
Log Entry 567: 13 Jan 2013 23:25:24
Alert Level 7: Fatal
Keyword: Type-02 020706 132870
Voltage Fault
Logged by: Baseboard Management Controller;
Sensor: Voltage - Power Good
Data1: transition to Non-recoverable
0x2050F342640224C0 00000607D6020300
Log Entry 562: 13 Jan 2013 23:24:52
Alert Level 5: Critical
Keyword: Type-02 020703 132867
Voltage reached critical level
Logged by: Baseboard Management Controller;
Sensor: Voltage - 12V Pwr Supply 2
Data1: transition to Non-recoverable from less severe
0x2050F34244022470 FFFF0307CE020300
Log Entry 560: 13 Jan 2013 23:24:52
Alert Level 3: Warning
Keyword: Type-02 086f01 552705
Power supply failed or disconnected
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 2
Data1: Power Supply Failure Detected
0x2050F34244022450 FFFF016F41080300
613290 OS 0 0 0x18000C6500E00000 58E008001100F000 PAT_ENCODED_FIELD_MINOR_FWD_PROG
613291 HPUX 0 0 0x16000C6B00E00000 0000710007163136 PAT_DATA_FIELD_MINOR_FWD_PROG
613292 OS 0 -1 0x3F000C5F00E00000 000000000000CEF2 HEX_20_BIT_MAJOR_FWD_PROG
613293 OS 0 -1 0x3F000C5F00E00000 000000000000CEF4 HEX_20_BIT_MAJOR_FWD_PROG
613294 OS 0 -1 0x3F000C5F00E00000 000000000000CEF6 HEX_20_BIT_MAJOR_FWD_PROG
613295 OS 0 -1 0x3F000C5F00E00000 000000000000CEF6 HEX_20_BIT_MAJOR_FWD_PROG
613296 OS 0 -1 0x3F000C5F00E00000 000000000000CEF8 HEX_20_BIT_MAJOR_FWD_PROG
613297 OS 0 1 0x38000C6400E00000 A0E008101100C000 PAT_ENCODED_FIELD_MAJOR_FWD_PROG
613298 OS 0 1 0x36000C6A00E00000 00000000000007E1 PAT_DATA_FIELD_MAJOR_FWD_PROG
613299 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613300 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613301 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613302 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613303 MP 0 2 0x5E800A7A00E01720 0000000000000004 MP_SELFTEST_RESULT
07 Jan 2013 22:53:54
613304 MP 0 2 0x4E800A7B00E01740 0B00FF0000430001 MP_SOFT_RESET
07 Jan 2013 22:53:54
613305 MP 0 1 0x29000A8000E00000 7075727265746E49 MP_ADDITIONAL_DATA
613306 MP 0 1 0x29000A8000E00000 2E7272452F637273 MP_ADDITIONAL_DATA
613307 MP 0 1 0x2E000A8000E00000 0000000000000000 MP_ADDITIONAL_DATA
613308 OS 0 0 0x18000C6500E00000 58E008001100F000 PAT_ENCODED_FIELD_MINOR_FWD_PROG
613309 HPUX 0 0 0x16000C6B00E00000 0000710007163B36 PAT_DATA_FIELD_MINOR_FWD_PROG
613310 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613311 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613312 OS 0 0 0x18000C6500E00000 58E008001100F000 PAT_ENCODED_FIELD_MINOR_FWD_PROG
613313 HPUX 0 0 0x16000C6B00E00000 0000710007170936 PAT_DATA_FIELD_MINOR_FWD_PROG
613314 OS 0 0 0x18000C6500E00000 58E008001100F000 PAT_ENCODED_FIELD_MINOR_FWD_PROG
613315 HPUX 0 0 0x16000C6B00E00000 0000710007171336 PAT_DATA_FIELD_MINOR_FWD_PROG
613316 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613317 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613318 OS 0 0 0x18000C6500E00000 58E008001100F000 PAT_ENCODED_FIELD_MINOR_FWD_PROG
613319 HPUX 0 0 0x16000C6B00E00000 0000710007171D36 PAT_DATA_FIELD_MINOR_FWD_PROG
613320 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
613321 SFW 0 1 0x230012E700E00000 0000000000000000 ERR_CPU_POLL_SUMMARY
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-11-2013 10:55 AM
02-11-2013 10:55 AM
Re: HP RP3410 cannot bootup at all
No sure if you are still having a problem or not, but from the logs you copied, it seems that power supply is causing a problem with driving a voltage line to high.
Remove PS 2 and see if that helps. If not, remove all the components in the system except for CPU 0 and try again. It could end up being a system board problem though.
-Bob
Was this helpful? Like this post by giving me a thumbs up below!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2013 05:33 AM
03-14-2013 05:33 AM
Re: HP RP3410 cannot bootup at all
Hi,
Looks like you have issue with one of the BPS (Bulk Power Supply) on this server.
Suggest you to ..
1. Check the LED status on the BPS, see if any of them are in Amber. If yes try to remove it and check if the system boots up.
2. If no LED indication, try removing/disconnecting each of the BPS and see if it makes any difference.
3. If still fails we may have to suspect the system board.
Best Regards,
Prashanth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2013 09:32 PM
03-14-2013 09:32 PM
Re: HP RP3410 cannot bootup at all
Hi,
The following event indicates that there is a problem with the 12V DC output of Power supply 2, which seems to power down the server immediately after it is powered ON.
Log Entry 562: 13 Jan 2013 23:24:52
Alert Level 5: Critical
Keyword: Type-02 020703 132867
Voltage reached critical level
Logged by: Baseboard Management Controller;
Sensor: Voltage - 12V Pwr Supply 2
Data1: transition to Non-recoverable from less severe
0x2050F34244022470 FFFF0307CE020300
Most likely, removal or replacement of the Power supply 2 would resolve the issue.
Incase the issue persists even after replacing the Power supply 2, then the next possible suspects are as follows.
- System board
- Power Supply Interface module
Regards,
Pandiyan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-14-2013 11:02 PM
03-14-2013 11:02 PM
Re: HP RP3410 cannot bootup at all
Do you find amber LED Lit for any of the power supply?
If yes, then remove it and try to power on the system with single PSU.
If both PSU doesnt show any amber LED...
it could be single CPU system, which could cause such scenario...
hence consider replacing CPU