Simpler Navigation for Servers and Operating Systems - Please Update Your Bookmarks
Completed: a much simpler Servers and Operating Systems section of the Community. We combined many of the older boards, so you won't have to click through so many levels to get at the information you need. Check the consolidated boards here as many sub-forums are now single boards.
If you have bookmarked forums or discussion boards in Servers and Operating Systems, we suggest you check and update them as needed.
HP 9000 and HP e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Hardware diagnostics?

SOLVED
Go to solution
80skeys
Frequent Advisor

Hardware diagnostics?

Is there a good hardware diagnostics for the N4000 that can be run outside the operating system - such as a bootable diagnostics CD or something that can be run from the monitor?

11 REPLIES
mits
Respected Contributor

Re: Hardware diagnostics?

You can use the offline diagnostic CD.

http://software.hp.com
-> search "offline diagnostic"

For HP 9000 servers :
IPF 0812 Offline Diagnostics and Utilities CD-ROM

For HP Integrity Servers:
PA0809 Offline Diagnostic Environment CD-ROM

The operating document is available.

http://docs.hp.com
-> Diagnostics and Monitoring Tools
-> 3 Offline Diagnostics
-> Administrator's and User's Guide for Offline Diagnostics
80skeys
Frequent Advisor

Re: Hardware diagnostics?

The IPF 0812 is described as for the "Integrity / Itanium" series, not the PA-Risc.
Torsten.
Acclaimed Contributor
Solution

Re: Hardware diagnostics?

Here you are:

http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=PA0809


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
80skeys
Frequent Advisor

Re: Hardware diagnostics?

Booted to the offline diagnostics. when I run "mem2" it asks for a password. Any idea what I'm supposed to type there?
Torsten.
Acclaimed Contributor

Re: Hardware diagnostics?

Some tools are protected, you need a HP provided temporary password in order to run them - don't expect to much ... if the server passes the initial selftest it is usually ok.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
80skeys
Frequent Advisor

Re: Hardware diagnostics?

How do I get a HP provided temporary password?
mits
Respected Contributor

Re: Hardware diagnostics?

Oh, sorry. My message should be read as folows.

For HP Integrity Servers:
IPF 0812 Offline Diagnostics and Utilities CD-ROM

For HP 9000 servers :
PA0809 Offline Diagnostic Environment CD-ROM

You can run most offline diagnostic tools without getting a diagnostic password which is available only for support engineers. See ODE user guide for more details by yourself.
http://docs.hp.com/en/10320/ode-guide.pdf
Torsten.
Acclaimed Contributor

Re: Hardware diagnostics?

>> How do I get a HP provided temporary password?

Call hp.

But I don't think running the diags will solve your problem ...

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
80skeys
Frequent Advisor

Re: Hardware diagnostics?

Torsten:

Any advice/recommendations on how to troubleshoot and fix our problem?

mike
Torsten.
Acclaimed Contributor

Re: Hardware diagnostics?

>> The problem is extremely slow i/o and processing time for a load of a sybase database.

You have too many open threads about this - somehow confusing.

Not enough details, I guess.
I'm not a database expert, sorry.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
80skeys
Frequent Advisor

Re: Hardware diagnostics?

As regarding this particular thread, the solution is the PA0809 Offline Diagnostics Environment, downloadable from HP.