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LS

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ani007
Super Advisor

LS

we are doing remote support.Recently problem with the console.So vendor just replace the card. but we are not able to access the machine. Any idea why MAC address is showing 0?
MAC address : 00:00:00:00:00:00

MP:CM> ls

Current configuration of MP LAN interface
MAC address : 00:00:00:00:00:00
IP address : 132.226.186.160 (0x84e2baa0)
Hostname : xxxxxxx
Subnet mask : 255.255.255.0 (0xffffff00)
Gateway : 132.226.186.254 (0x84e2bafe)
Status : UP and RUNNING
AutoNegotiate : Enabled
Data Rate : 100 Mb/s
Duplex : Half
Error Count : 0
Last Error : none
6 REPLIES
ani007
Super Advisor

Re: LS

I want to say that we are not able to ping the console.The o/p of LS comand sent us by the vendor.is there any problem in the card or some thing else?
Dennis Handly
Acclaimed Contributor

Re: LS

What type of server do you have?
ani007
Super Advisor

Re: LS

9000/800/S16K-A
ani007
Super Advisor

Re: LS

IS there any problem with the GSP card?? or some network issue? whose MAC address LS shows ?
Johnson Punniyalingam
Honored Contributor
Solution

Re: LS

[My_test_Server-c] MP:CM> ls


LS

Current LAN Configuration:
MAC Address : 0x00306e3aabdc
IP Address : 16.110.80.118
MP Host Name : My_test_Server-c
Subnet Mask : 255.255.252.0
Gateway Address : 16.110.80.1
Link State : Auto Negotiate
Web Console Port Number : 2023

LAN status: UP and RUNNING

Please see above (LS from one my test server)

>>IS there any problem with the GSP card?? or some network issue? whose MAC address LS shows ?<<<

Step1 :- Check with your Network Admin , to reset the switch settings ,for your console port, to clear the abouts of network issue

Step2 :- you can also reconfigure check below link

http://www.docs.hp.com/en/AB587-96010/ch01s06.html

Example:-
arp -s

HTH,
Problems are common to all, but attitude makes the difference
Bill Hassell
Honored Contributor

Re: LS

Since the MP is reporting it's own LAN card is all zeros, it would appear that the new card is also defective.


Bill Hassell, sysadmin