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Need help

midoone103
Advisor

Need help

hello pal


i get problem with my server, i am under hp-ux B.11.11
rp3440
when u try to turn on it, it gives me this message " fatal system state detected "

also with red light aftet cheking system logs the red light stop, but no result.


thnks in advance.
8 REPLIES
Torsten.
Acclaimed Contributor

Re: Need help

Read the MP system logs, the reason should be listed there.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
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Hein van den Heuvel
Honored Contributor

Re: Need help

>> aftet cheking system logs

So did they reveal anything which might explain the issue to you?

If not call your support provider.
You have a maintenance contract right? Use it!

Regards,
Hein.

Suraj K Sankari
Honored Contributor

Re: Need help

Hi,

Read all colsole logs and system logs, using console screen.

Suraj
AwadheshPandey
Honored Contributor

Re: Need help

Pls post your error message using gsp access.

MP> sl


Event Log Viewer Menu:

Log Name Entries % Full Latest Timestamped Entry
---------------------------------------------------------------------------
E - System Event 89 10 % 21 Aug 2009 05:18:19
F - Forward Progress 2813 70 %
B - Current Boot 299 99 %
P - Previous Boot 299 99 %
C - Clear All Logs
L - Live Events

Enter menu item or [Ctrl-B] to Quit:


some times this get cleared by reading error messages.

If you have a live contract Pls also log a call to HP for support.

Regards,

Awadhesh
It's kind of fun to do the impossible
Torsten.
Acclaimed Contributor

Re: Need help

By reading the logs only the LED will go off, this is the only change.

From MP do

MP> sl

select "e", type "t", type "d" and post what you see.

Include

MP:CM> ps
MP:CM> sysrev

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
midoone103
Advisor

Re: Need help

hello all

after checking mp

>mp
>sl >e >t >d this the logs message anyone can tell me after reading this logs wht's the error:

Log Entry 71: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 1L (Power)
Data1: Performance Met
0x204AB11168020660 FFFF0006E9040300


Log Entry 72: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan CPU0 (R)
Data1: Performance Met
0x204AB11168020670 FFFF0006EA040300


Log Entry 73: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan CPU1 (L)
Data1: Performance Met
0x204AB11168020680 FFFF0006EB040300


Log Entry 74: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 2F (Memory)
Data1: Performance Met
0x204AB11168020690 FFFF0006EC040300


Log Entry 75: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 2B (Memory)
Data1: Performance Met
0x204AB111680206A0 FFFF0006ED040300


Log Entry 76: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 127002 1208322
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x204AB111680206B0 FFFF027000120300


Log Entry 77: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 3F (Disk)
Data1: Performance Met
0x204AB111680206C0 FFFF0006EE040300


Log Entry 78: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 3B (Disk)
Data1: Performance Met
0x204AB111680206D0 FFFF0006EF040300


Log Entry 79: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 0d0801 854017
Hot swap Cage: Drive inserted
Logged by: Baseboard Management Controller;
Sensor: Drive Slot (Bay) - SCSI Device 0
Data1: Device Inserted/Device Present
0x204AB111680206E0 FFFF0108F10D0300


Log Entry 80: 16 Sep 2009 16:25:12
Alert Level 2: Informational
Keyword: Type-02 226f00 2256640
ACPI state S0 (on)
Logged by: Baseboard Management Controller;
Sensor: System ACPI Power State - ACPI State
Data1: S0/G0 working
0x204AB111680206F0 FFFF006FFA220300


Log Entry 81: 16 Sep 2009 16:25:13
Alert Level 3: Warning
Keyword: Type-02 086f03 552707
Power supply AC lost
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply A/C lost
0x204AB11169020700 FFFF036F40080300


Log Entry 82: 16 Sep 2009 16:25:44
Alert Level 2: Informational
Keyword: MEM_UNEXPECTED_HPMC
MEM_UNEXPECTED_HPMC
Logged by: System Firmware 0
Data: Actual data
0x438010EF00E00710 00000000FFFFFFFF


Log Entry 83: 16 Sep 2009 16:27:11
Alert Level 2: Informational
Keyword: Type-02 127003 1208323
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x07
0x204AB111DF020730 0780A37000120300


Log Entry 84: 16 Sep 2009 16:28:56
Alert Level 2: Informational
Keyword: Type-02 127003 1208323
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x07
0x204AB11248020740 0781A37000120300


Log Entry 85: 16 Sep 2009 16:29:00
Alert Level 2: Informational
Keyword: Type-02 127002 1208322
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x204AB1124C020750 FFFF027000120300


Log Entry 86: 16 Sep 2009 16:29:00
Alert Level 2: Informational
Keyword: Type-02 127002 1208322
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x204AB1124C020760 FFFF027000120300


Log Entry 87: 16 Sep 2009 16:29:58
Alert Level 2: Informational
Keyword: ERR_INTRIGUE_CHECK
PA CPU Intrigue Engine has detected an error that it cannot correct.
Logged by: System Firmware 0
Data: Physical address
0x4180141900E00770 00FFFF0000FFFF15


Log Entry 88: 16 Sep 2009 16:29:58
Alert Level 7: Fatal
Keyword: ERR_CHECK_HPMC
An HPMC has been encountered.
Logged by: System Firmware 0
Data: Code address
0xE880035C00E00790 000000F0F0D88BAC


Log Entry 89: 16 Sep 2009 16:29:58
Alert Level 2: Informational
Keyword: ERR_CPU_CHECK_SUMMARY
CPU API CpuProcessMachineCheck return value report
Logged by: System Firmware 0
Data: Status return from PDC function call
0x57800F7300E007B0 8048004000000000


Log Entry 90: 16 Sep 2009 16:29:58
Alert Level 7: Fatal
Keyword: MC_HPMC_MONARCH_SELECTED
MC_HPMC_MONARCH_SELECTED
Logged by: System Firmware 0
Data: Implementation dependent data field
0xF680105E00E007D0 FFFFFFF0F0C00000


Log Entry 91: 16 Sep 2009 16:29:59
Alert Level 2: Informational
Keyword: MC_OS_HPMC_MISSING
MC_OS_HPMC_MISSING
Logged by: System Firmware 0
Data: Implementation dependent data field
0x5680104A00E007F0 000000F0F0D0A000


Log Entry 92: 16 Sep 2009 16:29:59
Alert Level 2: Informational
Keyword: MC_BR_TO_OS_HPMC_FAILED
MC_BR_TO_OS_HPMC_FAILED
Logged by: System Firmware 0
Data: Implementation dependent data field
0x5680106400E00810 FFFFFFF0F0435110


Log Entry 93: 16 Sep 2009 16:30:04
Alert Level 3: Warning
Keyword: IO_PCI_SERR
PCI system error detected
Logged by: System Firmware 0
Data: Location - I/O Device (Local Bus Adapter): LBA 3
0x6480026A00E00830 000000FFFF03FF83


Log Entry 94: 16 Sep 2009 16:30:34
Alert Level 2: Informational
Keyword: Type-02 127002 1208322
Soft Reset
Logged by: Baseboard Management Controller;
Sensor: System Event
0x204AB112AA020850 FFFF027000120300


Log Entry 95: 16 Sep 2009 16:31:29
Alert Level 2: Informational
Keyword: ERR_INTRIGUE_CHECK
PA CPU Intrigue Engine has detected an error that it cannot correct.
Logged by: System Firmware 0
Data: Physical address
0x4180141900E00860 00FFFF0000FFFF15


Log Entry 96: 16 Sep 2009 16:31:29
Alert Level 7: Fatal
Keyword: ERR_CHECK_HPMC
An HPMC has been encountered.
Logged by: System Firmware 0
Data: Code address
0xE880035C00E00880 000000F0F0D88BAC


Log Entry 97: 16 Sep 2009 16:31:30
Alert Level 2: Informational
Keyword: ERR_CPU_CHECK_SUMMARY
CPU API CpuProcessMachineCheck return value report
Logged by: System Firmware 0
Data: Status return from PDC function call
0x57800F7300E008A0 8048004000000000


Log Entry 98: 16 Sep 2009 16:31:30
Alert Level 7: Fatal
Keyword: MC_HPMC_MONARCH_SELECTED
MC_HPMC_MONARCH_SELECTED
Logged by: System Firmware 0
Data: Implementation dependent data field
0xF680105E00E008C0 FFFFFFF0F0C00000


Log Entry 99: 16 Sep 2009 16:31:30
Alert Level 2: Informational
Keyword: MC_OS_HPMC_MISSING
MC_OS_HPMC_MISSING
Logged by: System Firmware 0
Data: Implementation dependent data field
0x5680104A00E008E0 000000F0F0D0A000


Log Entry 100: 16 Sep 2009 16:31:30
Alert Level 2: Informational
Keyword: MC_BR_TO_OS_HPMC_FAILED
MC_BR_TO_OS_HPMC_FAILED
Logged by: System Firmware 0
Data: Implementation dependent data field
0x5680106400E00900 FFFFFFF0F0435110


Log Entry 101: 16 Sep 2009 16:31:58
Alert Level 2: Informational
Keyword: Type-02 127003 1208323
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x07
0x204AB112FE020920 0780A37000120300
Torsten.
Acclaimed Contributor

Re: Need help

Your system has a serious hardware problem. I would suggest to contact HP support to get this solved.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
AwadheshPandey
Honored Contributor

Re: Need help

Pls log a call to HP support, seems some power and PCI (either motherboard or card) issue.
It's kind of fun to do the impossible