HP 9000 and HP e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

Rp5470 will not power up, need help

John Admin
Regular Advisor

Rp5470 will not power up, need help

The error message is "HW/FW mismatch"

detail see below

3 REPLIES
John Admin
Regular Advisor

Re: Rp5470 will not power up, need help

power monitor card display
hw error is red
sw error is red
heart beat is flash
power on is green

HP: maybe someting wrong with power monitor \ power convert \system board.

how can I deal with this thing?


thanks !
Michal Kapalka (mikap)
Honored Contributor

Re: Rp5470 will not power up, need help

hi,

connect to the MP/GSP with a serial cable,

and check the status, of power... all parts of server.

or call to HP support.

mikap
Sameer_Nirmal
Honored Contributor

Re: Rp5470 will not power up, need help

Looks like the problem is with the platform monitor card. Replacing it with a compatible one would resolve the problem.