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Server not booting - need help

Ganesan R
Honored Contributor

Server not booting - need help

Hi,

Primary boot disk has failed on K class server. When we try to boot into alternate disk got the following error. Can someone help?

ISL> hpux -lq


Boot
: disc(10/4/4.6.0;0)/stand/vmunix

9805824 + 1871872 + 84461784 start 0x1f3ae8



FLT B800




Stored message buffer up to panic:

WARNING: load_statsym: Kernel symbol table verification failed

gate64: sysvec_vaddr = 0xc0002000 for 2 pages

NOTICE: autofs_link(): File system was registered at index 3.

NOTICE: cachefs_link(): File system was registered at index 5.

NOTICE: nfs3_link(): File system was registered at index 6.

8 ccio

8/0 c720

8/0.0 tgt

8/0.0.0 sdisk

8/0.1 tgt

8/0.1.0 sdisk

8/0.2 tgt

8/0.2.0 sdisk

8/0.3 tgt

8/0.3.0 sdisk

8/0.7 tgt

8/0.7.0 sctl

8/0.9 tgt

8/0.9.0 sdisk

8/4 c720

8/4.0 tgt

8/4.0.0 sdisk

8/4.1 tgt

8/4.1.0 sdisk

8/4.2 tgt

8/4.2.0 sdisk

8/4.3 tgt

8/4.3.0 sdisk

8/4.7 tgt

8/4.7.0 sctl

8/4.9 tgt

8/4.9.0 sdisk

8/8 c720

8/8.7 tgt

8/8.7.0 sctl

8/8.8 tgt

8/8.8.0 sdisk

8/8.9 tgt

8/8.9.0 sdisk

8/8.10 tgt

8/8.10.0 sdisk

8/8.11 tgt

8/8.11.0 sdisk

8/8.12 tgt

8/8.12.0 sdisk

8/8.13 tgt

8/8.13.0 sdisk

8/8.14 tgt

8/8.14.0 sdisk

8/8.15 tgt

8/8.15.0 sdisk

8/12 c720

8/12.7 tgt

8/12.7.0 sctl

8/12.8 tgt

8/12.8.0 sdisk

8/12.9 tgt

8/12.9.0 sdisk

8/12.10 tgt

8/12.10.0 sdisk

8/12.11 tgt

8/12.11.0 sdisk

8/12.12 tgt

8/12.12.0 sdisk

8/12.13 tgt

8/12.13.0 sdisk

8/12.14 tgt

8/12.14.0 sdisk

8/12.15 tgt

8/12.15.0 sdisk

10 ccio

10/0 c720

10/0.7 tgt

10/0.7.0 sctl

10/4 bc

10/4/0 mux2

10/4/4 scsi3

10/4/4.6 target

10/4/4.6.0 disc3

10/4/8 btlan1

10/8 GSCtoPCI

10/8/1/0 btlan

10/8/2/0 btlan

10/12 bus_adapter

10/12/5 c720

10/12/5.0 tgt

10/12/5.0.0 stape

10/12/5.2 tgt

10/12/5.2.0 sdisk

10/12/5.7 tgt

10/12/5.7.0 sctl

10/12/6 lan2

10/12/0 CentIf

ps2_readbyte_timeout: no byte after 500 uSec

ps2_readbyte_timeout: no byte after 500 uSec

10/12/7 ps2

10/16 bc

10/16/4 scsi3

10/16/4.5 target

10/16/4.5.0 disc3

32 processor

34 processor

36 processor

38 processor

49 memory

btlan1: Initializing 10/100BASE-T card at 10/4/8.......

btlan: Initializing 10/100BASE-TX card at 10/8/1/0....

btlan: Initializing 10/100BASE-TX card at 10/8/2/0....

Entering cifs_init...

Initialization finished successfully... slot is 9

Logical volume 64, 0x3 configured as ROOT

LVM : Activation of root volume group failed

I/O error while reading the VGDA



-----------------------------------------------------

| |

| SYSTEM HALTING during LVM Configuration |

| |

Could not configure root VG

If new kernel,ISL> hpux -lm /stand/vmunix; pvck -y /dev/rdsk/....

| |

-----------------------------------------------------



linkstamp: Sat Oct 2 08:06:05 EDT 2004

_release_version: @(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $

panic: LVM: Configuration failure


PC-Offset Stack Trace (read across, top of stack is 1st):

0x00205708 0x004f3fbc 0x004f7b28

0x004f3af4 0x00347604 0x00463c04

0x00348fc8 0x0016b634 0x001f40e4

End Of Stack


Trap Type 15 (Data page fault):

Instruction Address (pcsq.pcoq) = 0x0.0x467eb0

Instruction (iir) = 0x531a0020 (load/store)

Target Address (isr.ior) = 0x0.0x0000000000000010

Base Register (gr24) = 0x0000000000000000

Savestate Ptr (ssp) = 0x37db400.0x400003ffffff0f88

Savestate Return Pointer (ss_rp) = 0x0000000000000000


System Panic:


linkstamp: Sat Oct 2 08:06:05 EDT 2004

_release_version: @(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $

panic: Data page fault



WARN E000



WARN E000


*** A system crash has occurred. (See the above messages for details.)

*** The system is now preparing to dump physical memory to disk, for use

*** in debugging the crash.


ERROR: Your system crashed before I/O and dump configuration was complete.

Thanks in advance
Best wishes,

Ganesh.
5 REPLIES
Steven E. Protter
Exalted Contributor

Re: Server not booting - need help

Shalom,

You have a problem with the storage related to the boot disk.

It may be the disk itself, but it could be as simple as an unterminated scsi connection on any part of the disk infrastructure.

Visually inspect the system for problems, check the seating of any scsi cables.

If this does not fix it, you may need to do a hardware service call, if the machine has support.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
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Prashanth Waugh
Esteemed Contributor

Re: Server not booting - need help

Hi ,

How many disks are u used for root vg. for activating the vg quroum should meet. If the quorum is not meeting it will not activate.
Regards
Atul
For success, attitude is equally as important as ability
Ganesan R
Honored Contributor

Re: Server not booting - need help

SEP,

Disk is internal, not part of JBOD or storage. Since i am from offshore not able to verify scsi terminations..
Best wishes,

Ganesh.
Vihang.
Trusted Contributor

Re: Server not booting - need help

Seems like you have a bad disk. Will probably need to reinstall os or restore from ignite after replacing disk.


Regards,
Vihang.
Deepak Kr
Respected Contributor

Re: Server not booting - need help

Hi Ganesan,

Can you confirm if this server has got boot mirroring configured?

IF yes, then mirror boot disk may save life here :-)

What you get when you go to CM> prompt under BCH menu and run search ?

CM>> search

paste info here...

"There is always some scope for improvement"