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System Board error? PS error? or other errors?

Wang Haitao
Frequent Advisor

System Board error? PS error? or other errors?

Hi all,

I have an rp3440, now the system LED flash red and cannot power on.

The SL has some entry like these:
Log Entry 487: 00:00:26
Alert Level 2: Informational
Keyword: Type-02 226f05 2256645
ACPI state S5 (soft-off)
Logged by: Baseboard Management Controller;
Sensor: System ACPI Power State - ACPI State
Data1: S5/G2 soft-off
0x200000001A022560 FFFF056FFA220300


Log Entry 486: 00:00:25
Alert Level 2: Informational
Keyword: Type-02 020600 132608
Voltage OK
Logged by: Baseboard Management Controller;
Sensor: Voltage - Battery Voltage
Data1: Performance Met
0x2000000019022550 FFFF0006D4020300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 485: 00:00:25
Alert Level 2: Informational
Keyword: Type-02 090b00 592640
Power supply subsystem redundancy gained.
Logged by: Baseboard Management Controller;
Sensor: Power Unit - Power Redundancy
Data1: Redundancy Regained
0x2000000019022540 FFFF000B4F090300


Log Entry 484: 00:00:25
Alert Level 2: Informational
Keyword: Type-02 080900 526592
Power supply turned off
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Pwr Spply 2 Ctrl
Data1: Device Disabled
0x2000000019022530 FFFF000945080300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 483: 00:00:25
Alert Level 2: Informational
Keyword: Type-02 080900 526592
Power supply turned off
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Pwr Spply 1 Ctrl
Data1: Device Disabled
0x2000000019022520 FFFF000944080300


Log Entry 482: 00:00:24
Alert Level 2: Informational
Keyword: Type-02 058301 361217
Chassis door closed
Logged by: Baseboard Management Controller;
Sensor: Physical Security - Chassis Open
Data1: State Asserted (Deassertion)
0x2000000018022510 FFFF018302050300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 481: 00:00:24
Alert Level 2: Informational
Keyword: Type-02 05ef00 388864
Chassis intrusion reset
Logged by: Baseboard Management Controller;
Sensor: Physical Security - Chassis Intrus
Data1: General Chassis Intrusion (Deassertion)
0x2000000018022500 FFFF00EF01050300


Log Entry 480: 00:00:19
Alert Level 2: Informational
Keyword: MP_SELFTEST_RESULT
Management Processor Firmware Selftest Result
Logged by: Management Processor 0
Data: Reset type and cause - Cold reset
0x5E800A7A00E024E0 0000000000000000


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 479: 00:00:18
Alert Level 7: Fatal
Keyword: Type-02 020706 132870
Voltage Fault
Logged by: Baseboard Management Controller;
Sensor: Voltage - Power Good
Data1: transition to Non-recoverable
0x20000000120224D0 00000607D6020300


Log Entry 478: 00:00:02
Alert Level 2: Informational
Keyword: Type-02 127003 1208323
Chassis Control request to BMC via IPMI or sensor
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x1F
0x20000000020224C0 1F81A37000120300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >



Log Entry 477: 00:00:02
Alert Level 2: Informational
Keyword: Type-02 090b00 592640
Power supply subsystem redundancy gained.
Logged by: Baseboard Management Controller;
Sensor: Power Unit - Power Redundancy
Data1: Redundancy Regained
0x20000000020224B0 FFFF000B4F090300


Log Entry 476: 00:00:02
Alert Level 2: Informational
Keyword: Type-02 127001 1208321
BMC firmware initializing
Logged by: Baseboard Management Controller;
Sensor: System Event
Data2: OEM Code2: 0x34
0x20000000020224A0 3402A17000120300

...

Log Entry 437: 17 Apr 2009 01:39:09
Alert Level 5: Critical
Keyword: Type-02 020703 132867
Voltage reached critical level
Logged by: Baseboard Management Controller;
Sensor: Voltage - 12V Pwr Supply 2
Data1: transition to Non-recoverable from less severe
0x2049E7DDBD022210 FFFF0307CE020300


Log Entry 436: 17 Apr 2009 01:39:09
Alert Level 5: Critical
Keyword: Type-02 020703 132867
Voltage reached critical level
Logged by: Baseboard Management Controller;
Sensor: Voltage - 12V Pwr Supply 1
Data1: transition to Non-recoverable from less severe
0x2049E7DDBD022200 FFFF0307CD020300



The whole system event log pls see the attachment.

Does the PSes error? but if both PSes were bad,I should cannot access the MP.

I search the forum, these two threads more like the current situation:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1239970076551+28353475&threadId=1111736
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1240191281586+28353475&threadId=1320610

So, maybe the processor 1 has some problem? because i could not see it from the df command. Or the system board bad?

TIA

Best regards,
2 REPLIES
Wang Haitao
Frequent Advisor

Re: System Board error? PS error? or other errors?

Sorry, the system has only one PA8800 processor.
Wang Haitao
Frequent Advisor

Re: System Board error? PS error? or other errors?

hello all,

The problem has resolved! One of the PSes is bad maybe shorted circuit, unpluged it the system has powered on. when plugged into again, the PS was smoking.