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micron memory error in rp3440

Carlos_172
Frequent Advisor

micron memory error in rp3440

We have a rp3440 server with 8 GB of RAM in 8 slots of memory of the 12 that have this model. We recently bought a 4GB memory kit memory micron mark on Ebay.
The exactly model memory is micron MT36VDDT12872G-265B2 PC2100R-25330-Z, and according to the vendor is compatible with HP A9774A kit.
Yesterday we tried to install the new four modules and restart the system gave a general error. When removing the memory the system works well.
Please help!!!
8 REPLIES
Torsten.
Acclaimed Contributor

Re: micron memory error in rp3440

Don't know what error you get, but sounds like these modules don't work.

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

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Carlos_172
Frequent Advisor

Re: micron memory error in rp3440

I get error when system was doing memory test. Is it possible error due to system firmware?
Torsten.
Acclaimed Contributor

Re: micron memory error in rp3440

What does "the error" looks like?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

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Carlos_172
Frequent Advisor

Re: micron memory error in rp3440

I don´t understand you ...
Torsten.
Acclaimed Contributor

Re: micron memory error in rp3440

> I get error ...


What exactly do you get? Message text?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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Carlos_172
Frequent Advisor

Re: micron memory error in rp3440

I don't have exactly error. When I boot the system after check disks, the red light is lit, and I can see in the event logs of MP memory test error
Torsten.
Acclaimed Contributor

Re: micron memory error in rp3440

So it fails the test ... must be bad.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Bill Hassell
Honored Contributor

Re: micron memory error in rp3440

> restart the system gave a general error...

That is not very useful at all. Did the machine power on? Did it pass all the self tests? What was the actual error message? I am going to guess that the system never passed self test.

> according to the vendor is compatible with HP A9774A kit.

Apparently not. Get your money back.


Bill Hassell, sysadmin