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06-09-2010 01:17 AM
06-09-2010 01:17 AM
rp 5430 server Not Power On
I am having HP rp-5430 server. The system won't power on when front panel power switch is turned on. the GSP error messages is:
Log Entry # 0 :
SYSTEM NAME: webconsole
DATE: 06/07/2010 TIME: 09:23:09
ALERT LEVEL: 13 = System hang detected via timer popping
SOURCE: 6 = platform
SOURCE DETAIL: 7 = power monitor SOURCE ID: 0
PROBLEM DETAIL: 4 = internal failure
CALLER ACTIVITY: 1 = initialization STATUS: F
CALLER SUBACTIVITY: 01 = self
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00
0x002000D46700101F 00000000 00000000 type 0 = Data Field Unused
0x582008D46700101F 00006E05 07091709 type 11 = Timestamp 06/07/2010 09:23:09
Type CR for next entry, Q CR to quit.
Log Entry # 1 :
SYSTEM NAME: webconsole
DATE: 06/06/2010 TIME: 23:39:09
ALERT LEVEL: 13 = System hang detected via timer popping
SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 4 = timeout
CALLER ACTIVITY: F = display_activity() update STATUS: 0
CALLER SUBACTIVITY: 00 = implementation dependent
REPORTING ENTITY TYPE: E = HP-UX REPORTING ENTITY ID: 00
0x78E000D41100F000 00000003 0000000A type 15 = Activity Level/Timeout
0x58E008D41100F000 00006E05 06172709 type 11 = Timestamp 06/06/2010 23:39:09
Type CR for next entry, - CR for previous entry, Q CR to quit.
Log Entry # 2 :
SYSTEM NAME: webconsole
DATE: 06/06/2010 TIME: 23:39:15
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation
SOURCE: 6 = platform
SOURCE DETAIL: 1 = cabinet SOURCE ID: FF
PROBLEM DETAIL: 1 = inlet overtemp
CALLER ACTIVITY: 4 = monitor STATUS: F
CALLER SUBACTIVITY: 06 = temperature sensor
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00
0x002000E161FF406F 00000000 00000000 type 0 = Data Field Unused
0x582008E161FF406F 00006E05 0617270F type 11 = Timestamp 06/06/2010 23:39:15
Type CR for next entry, - CR for previous entry, Q CR to quit
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06-09-2010 02:38 AM
06-09-2010 02:38 AM
Re: rp 5430 server Not Power On
The environment is too hot.
Hope this helps!
Regards
Torsten.
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06-09-2010 05:13 AM
06-09-2010 05:13 AM
Re: rp 5430 server Not Power On
to decrease the temperature
- I remove power cord from server for 2h and increase climatisation.
but I have the same problem
Thanks
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06-09-2010 05:37 AM
06-09-2010 05:37 AM
Re: rp 5430 server Not Power On
Hope this helps!
Regards
Torsten.
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06-09-2010 06:06 AM
06-09-2010 06:06 AM
Re: rp 5430 server Not Power On
I have 25°C
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06-09-2010 06:07 AM
06-09-2010 06:07 AM
Re: rp 5430 server Not Power On
I have 25°C
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06-09-2010 06:14 AM
06-09-2010 06:14 AM
Re: rp 5430 server Not Power On
GSP> ps
Hope this helps!
Regards
Torsten.
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06-09-2010 07:16 AM
06-09-2010 07:16 AM
Re: rp 5430 server Not Power On
GSP> ps
PS
Power Monitor Status:
Firmware Revision : A
System Power state: Off Power Switch : Off
Temperature : Normal Selected fan state: Normal
Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Normal
1 Normal Type 0 | Normal
2 Not Installed - | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal
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06-09-2010 07:29 AM
06-09-2010 07:29 AM
Re: rp 5430 server Not Power On
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06-09-2010 01:30 PM
06-09-2010 01:30 PM
Re: rp 5430 server Not Power On
well you are within the operating temperature range of 5-35c so should be ok now. also the ps output looks normal for a system not powered on.
you may have a problem with the power monitor pca? could you open the top of the server and see what or which if any leds are on/blinking on the power monitor pca. this is the upright board at the side of the server from the system board.
when you try and power the server on do you get anything on the local console output? does it start and stop or just dead? and chassis codes
also see this manual for troubleshooting and checking the voltages present to see what is working
http://docs.hp.com/en/rp54xx_Update/rp54xx_Update.pdf
also the timer popping error is due to the firmware most likely, of the GSP.
type he in the gsp to see what version you have installed
Andy