HP 9000 and HP e3000 Servers
cancel
Showing results for 
Search instead for 
Did you mean: 

rp5400 PA-RISC boot failure

Alexander Yereshenko
Frequent Advisor

rp5400 PA-RISC boot failure

Hello all!
I have some problem situation with booting the server rp5400 PA:
***** EARLY BOOT VFP : SYSTEM ALERT *****
SYSTEM NAME: unitialized
DATE: 06/11/1971 TIME 03:37:45
ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation

REASON FOR ALERT
SOURCE: 3 = PDH
SOURCE DETAIL: 2 = ROM SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs: RUN ATTENTION FAULT REMOTE POWER
FLASH FLASH OFF OFF ON
LED State: Running non-OS code. Non-critical error detected. Check Chassis and Console Logs for error messages.

0x000030F032001560 00000000 00000002 - type 0 = Data Filed Unused
0x580038F032001560 00004705 0B03252D - type 11 = Timestamp 06/11/1971 03:37:45
A/a: ack read of this entry - Q/q Quit Virtual Front Panel Display

Could you help me, please?
12 REPLIES
Steven E. Protter
Exalted Contributor

Re: rp5400 PA-RISC boot failure

Shalom,

It would appear either your boot disk or CPU has failed.

Connect to the GSP card on the system by whatever means you have set it up, console ctrl-b, network, whatever.

Read the logs and look of HPMC, High priority machine check messages.

This is probably going to require a Hardware Support visit unless you do such work yourself.

SEP
Steven E Protter
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
Mel Burslan
Honored Contributor

Re: rp5400 PA-RISC boot failure

Your PDH firmware has a problem. Either it got corrupt or some devices it needs to initialize is no longer there and it is crying out telling you it is not finding the device(s)

Unless you are doing the hardware support yourself, it is time to call your hardware support company. They had better bring a new mainboard for you.
________________________________
UNIX because I majored in cryptology...
mannu1969
Advisor

Re: rp5400 PA-RISC boot failure

Hi

Your GSP Log SOURCE: 3 = PDH tells a Faulty system board.

0x000030F032001560 - Event 1560
PDC detected an error while trying to determine a part number for the FRUID

Look to the chassis logs and their cause-action statements for the chassis logs sent prior to this one. They will indicate exactly what the failure was. The chassis logs following this one will indicate whether the cell will be halted or CPU deconfigured.

Rgds
MKA
Basheer_2
Trusted Contributor

Re: rp5400 PA-RISC boot failure

did you try booting from the mirrored boot-disk.

soemtimes the WRONG boot path in the mirrorred disk also causes this sort of problems.

set this going into MP or GSP ( PA - path flags).

is your network ok. check lights on the NIC on the back of the server.

Alexander Yereshenko
Frequent Advisor

Re: rp5400 PA-RISC boot failure

We don't have HP support for this server, unfortunately, so I need to solve the problem by myself...
SS showed me this information:

System Processor Status:
Monarch Processor: 3

Processor 0 is : Installed and NOT CONFIGURED
Processor 1 is : Not Installed
Processor 2 is : Not Installed
Processor 3 is : Installed and Configured

How can I fix it?
Torsten.
Acclaimed Contributor

Re: rp5400 PA-RISC boot failure

The first CPU must be cpu# 0. You need to find out why cpu 0 is not configured and activate or replace this CPU.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Alexander Yereshenko
Frequent Advisor

Re: rp5400 PA-RISC boot failure

I set Proc0 to socket 3 and Proc3 to socket 0.
Now server gives another error code (with the same head rows):
0x580038F032001560 00004705 10162D0B - type 11 = Timestamp 06/16/1971 22:45:11

May I reset the ROM by some actions, like on workstations?
Alexander Yereshenko
Frequent Advisor

Re: rp5400 PA-RISC boot failure

And now the same problem - after a couple of minuts:
Processor 0 is : installed and NOT CONFIGURED
Torsten.
Acclaimed Contributor

Re: rp5400 PA-RISC boot failure

Try to enable and reboot:

Configuration Menu: Enter command > cpu 0 on


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Alexander Yereshenko
Frequent Advisor

Re: rp5400 PA-RISC boot failure

2 Torsten.: Excuse me, sir, could you tell me, please, how can I enter into Configuration Menu?
Torsten.
Acclaimed Contributor

Re: rp5400 PA-RISC boot failure

If your server boots, stop at BCH menu and go into config menu.

menu> co

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Alexander Yereshenko
Frequent Advisor

Re: rp5400 PA-RISC boot failure

No, sir, it doesn't.
Only tests pass and boot process stops with message I wrote above.