rp7410 BPS is not normal ,please help me!

[eddy chai]

The voltage is not normal,please look the output of command 'de'

MP:CM> ps

Display detailed status of the selected MP bus device.


The following MP bus devices were found:
+---+----+----+-----+-----+-------+-----+
| | | | | | | |
| | |LAN\| Sys | | IO | |
|Cab| MP |SCSI|Bkpln|Cells|Chassis| BPS |
| # |M S|0 1| | 0 1 | 0 1 | 0 1 |
+---+----+----+-----+-----+-------+-----|
| 0 |* | *| * | * * | * * | * * |
+---+----+----+-----+-----+-------+-----+

You may display detailed power and hardware status for the following items:

T - Cabinet
S - System Backplane
G - MP (Core I/O)
P - IO Chassis
C - Cell
Select Device: t

HW status for rp7410 cabinet : NO FAILURE DETECTED

Power switch is on
Right Door is closed
Top Door is closed
Left Door is closed

Total Power Available 7200 VA
Total Power Needed 2208 VA
Power Redundancy : redundant
Power Viability : viable


Power Status
---------------+-----+-----+-------+-----+
| | | | |
| Sys | | IO | |
|Bkpln|Cells|Chassis| BPS |
| | 0 1 | 0 1 | 0 1 |
---------------+-----+-----+-------+-----|
Populated | * | * * | * * | * * |
Enabled | * | * * | * * | * * |
Power OK | * | * * | * * | * * |
Warning/Fault | | | | |
Attention LED | | | | |


AC Line status:
Line A0 Present
Line A1 Present
Line B0 Present
Line B1 Present

-- Press to continue, or 'Q' to Quit --

Front Fan Speed : normal
Rear Fan speed : normal
I/O Bay Fan Speed : normal
Temperature state : normal
Fan Redundancy : redundant
Overtemp Shutdown Enabled


| BPS | PCI |
| Fans| Fans |
| 0 1 | 0 1 2 3 4 5 |
+-----------+-----+-------------+
Populated | * * | * * * * * * |
Failing | | |
Failed | | |

| Standby/Main Fans |
| |
| 0 1 2 3 |
+-----------+-------------------+
Populated | * * * * |
Failing | |
Failed | |

| Cell Fans |
| 0 1 2 3 4 |
+-----------+-----------+
Cell 0 | |
Populated | * * * * * |
Failing | |
Failed | |
Cell 1 | |
Populated | * * * * * |
Failing | |
Failed | |

MP:CM> de

Display summary status of the selected MP device.

B - BPS (Bulk Power Supplies)
U - CLU (Cabinet Utilities: Fans, Intrusion, Clock's etc.)
A - PACI (Partition Console Interface)
G - MP (Management Processor)
P - PM (Power Management)
H - Cell Board Controller (PDHC)
Select device: b
Enter slot number: 0
Cached or Actual data [C]/A:

Cabinet 0 Detailed Bulk Power Supply Cached Status
Bulk Power Supply 0, Firmware Revision 2.24

48 Volt rail V/I State : Overvolt Undervolt Overcurrent V0(v) V1(v) I(A)
ok ok ok 0 39 0

Standby rail ok

Temperature ok
Internal fan Status ok

UPS Save mode disabled
Active AC lines = 0 1

Power Out kill pin ok
Temp Sensor hardware ok
Microprocessor self test ok
Bulk Firmware Return Code 255 (OK)

MP:CM>
MP:CM> de

Display summary status of the selected MP device.

B - BPS (Bulk Power Supplies)
U - CLU (Cabinet Utilities: Fans, Intrusion, Clock's etc.)
A - PACI (Partition Console Interface)
G - MP (Management Processor)
P - PM (Power Management)
H - Cell Board Controller (PDHC)
Select device: b
Enter slot number: 1
Cached or Actual data [C]/A:

Cabinet 0 Detailed Bulk Power Supply Cached Status
Bulk Power Supply 1, Firmware Revision 2.24

48 Volt rail V/I State : Overvolt Undervolt Overcurrent V0(v) V1(v) I(A)
OK OK OK 48 48 8

Standby rail Overcurrent/Undervoltage Fault : FALSE

Overtemp fault = FALSE : High temp warning = FALSE
Internal fan Status OK

UPS Save mode disabled
Active AC lines = 0 1

Power Out kill pin OK
Internal Fan Status OK
Temp Sensor hardware OK
Microprocessor self test OK
Bulk Firmware Return Code 255 (OK)

[eddy chai]

MP:CM> sysrev

Cabinet FPGA and Firmware revision report

System Backplane : GPM FM OSP
------- ------- -------
1.002 1.002 1.002

PCI Backplane : LPM HS
------- -------
1.002 1.000

LPM BOB DRAIN PDHC PDC
------- ------- ------- ------- -------
CELL 0 : 2.002 1.000 1.001 2.004 17.008
CELL 1 : 2.002 1.000 1.001 2.004 17.008

FPGA MP
------- -------
Master Core IO : 2.008 4.020
Slave Core IO : 0.000 0.000

[SKR_1]

Log an case with HP if you are having HP support, you may need to replace one of the BPS.

Thanks

SKR

[Andrew Rutter]

hi,

see this advisory on hp.com

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00519570&jumpid=em_EL_Alerts/US/Apr06_ALL/Alerts

check the outputs of both PSU's installed and check the power cables aswell.

Andy

[eddy chai]

thanks,the problem is solved, I examine the BPS0 with command de on MP.

This time ,I choose de --b--a ,the voltage is normal.