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unable to boot a v2500 running 11.11

moonchild
Regular Advisor

unable to boot a v2500 running 11.11

Boot

: disc(4/1/0.6.0;0)/stand/vmunix

10633216 + 1945600 + 10575104 start 0x1fd368

no hpa_module_entry for f00001d5

get_spp_path_entry:obp_paths failed 2

any ideas?
thank you in advance
14 REPLIES
BUPA IS
Respected Contributor

Re: unable to boot a v2500 running 11.11

Hello,
Has this failed in service or is it a new os install ?

>get_spp_path_entry:obp_paths failed 2

This may indicate a hardware error affecting messaging to console system from the system backplane .

mike


Help is out there always!!!!!
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

it failed in service. it is not a new install.
we are connected directly to the console
Duncan Edmonstone
Honored Contributor

Re: unable to boot a v2500 running 11.11

real old stuff this - are you _sure_ nothing changed?

what PDC firmware version is running on this system?

if you are on the console, got to forth mode (I think the shortcut was FM ) and issue printenv

post results here..

HTH

Duncan

HTH

Duncan
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

PDC Firmware Version Information
PDC_ENTRY version 4.3.3.0
POST Revision: 5.3.0.0
OBP Release 4.3.3, compiled 00/10/11 (3)
SPP_PDC (64-bit) Release 3.2 (01/08/01)
BUPA IS
Respected Contributor

Re: unable to boot a v2500 running 11.11

Hello,
I can't remember the exact name of the control board but it sits on the service network between the test station (console) and the centre plane and manages all the hardware and service access between the v class itself and the test station. It does all the enviroment and fault monitoring and relays messages back to the console, if there is some fault there or if it can't communicate properly, the system will struggle to come up.
I am fairly sure that 3.2 is the correct level to run hp-ux 11.11
Since it has failed while running, I would be inclined to get the hardware looked at first .

I hope this is of some help
Mike
Help is out there always!!!!!
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

We replaced the mid plane brought the system to minimum config and still get the same errors.
Michael Steele_2
Honored Contributor

Re: unable to boot a v2500 running 11.11

Is there a reason why you can't boot off either the alternate or old kernel?
Support Fatherhood - Stop Family Law
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

when i try to boot from one of them i get the following:

no hpa_module_entry for f00001d5

get_spp_path_entry:obp_paths failed 2
R.K. #
Honored Contributor

Re: unable to boot a v2500 running 11.11

Hi There..

Did you try booting from CD/DVD (probably that will also fail).

What I feel is that you might need to upgrade PDC firmware to 5.3.2 at least.

Regds..
Don't fix that what ain't broke
Raj D.
Honored Contributor

Re: unable to boot a v2500 running 11.11

Moonchild,

Try to boot manually and see what error you are getting:
- Else , then Try with Single user mode.

from PDC:
MAin:Menu:> path

MAin:Menu:> boot

Interact with ISL, N




Check any error message,


Hth,
Raj.
" If u think u can , If u think u cannot , - You are always Right . "
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

when we boot from DVD it sees all disks but when we boot from bch it only sees the DVD and the tape drive.

If we specify the hardware path from bch comes with no lif area.

bo pri comes back with not a valid path

we reinstalled from DVD to a disk on jamaica box connected and the installation was successful. but when we boot it comes to bch and does not see a disk.

your help is much appreciated.
Michael Steele_2
Honored Contributor

Re: unable to boot a v2500 running 11.11

Hi

And I see absolutly nothing about your LCD Error Codes! Refer to the front panel, what is there?

For example,

LED Fault Symptoms Corrective action
03 FPGA not OK 1. Core Utilities Board (SCUB)
monitoring utilities chip
(MUC) problem.
2. MUC cannot get correct
program transfer from
EEPROM on power up.
â ¢ Cycle the node power
using the Key switch.
â ¢ Call the Response
Center.
04 dc OK error
(Upper Left)
1. Power supply is reporting
failure (dc OK) after
keyswitch is turned on, but
prior to SCUB power on
sequence.
2. This is the first of two or more
supplies reporting failure.
Call the Response Center
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moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

resetting the default path in BCH fixed it

thank you all
moonchild
Regular Advisor

Re: unable to boot a v2500 running 11.11

replacing a memory board carrier mid plane and resetting the default path in BCH