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06-13-2014 01:43 AM
06-13-2014 01:43 AM
ALERT LEVEL: 15 on rp2400 Server
Hi,
we have a rp2400 Server which started to display this message at boot (sometimes):
-> System has been powered On GSP Host Name: BSUE-A GSP> ********** VIRTUAL FRONT PANEL ********** System Boot detected ***************************************** LEDs: RUN ATTENTION FAULT REMOTE POWER FLASH FLASH OFF ON ON LED State: Running non-OS code. Non-critical error detected. Check Chassis and Console Logs for error messages. platform config 626F processor test 1142 processor test 1100 processor test 1100 processor test 1100 processor test 1100 processor test 1100 PDH config 322F PDH test 3149 PDH test 3160 platform test 616A processor test 1146 processor INIT 1701 processor test 1110 processor test 1111 processor test 1112 processor test 1113 processor test 1114 processor test 1115 processor test 1116 processor test 1117 processor test 1118 processor test 1119 processor test 111A processor test 111B processor test 111C processor test 111D processor cache test 2111 processor cache test 2112 processor cache test 2113 processor cache test 2121 processor cache test 2122 processor test 1151 processor INIT 1701 processor test 1110 processor test 1142 processor test 1142 PDH test 3158 ***** EARLY BOOT VFP : SYSTEM ALERT ***** SYSTEM NAME: BSUE-A DATE: 06/12/2014 TIME: 12:24:59 ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation REASON FOR ALERT SOURCE: 3 = PDH SOURCE DETAIL: 2 = ROM SOURCE ID: 0 PROBLEM DETAIL: 0 = no problem detail LEDs: RUN ATTENTION FAULT REMOTE POWER FLASH FLASH OFF ON ON LED State: Running non-OS code. Non-critical error detected. Check Chassis and Console Logs for error messages. 0x000000F032001560 00000000 00000002 - type 0 = Data Field Unused 0x580008F032001560 00007205 0C0C183B - type 11 = Timestamp 06/12/2014 12:24:59 A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display Anything else redisplay the log entry ->Choice:
With this GSP Log:
Log Entry # 0 : SYSTEM NAME: BSUE-A DATE: 06/12/2014 TIME: 12:56:10 ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation SOURCE: 3 = PDH SOURCE DETAIL: 2 = ROM SOURCE ID: 0 PROBLEM DETAIL: 0 = no problem detail CALLER ACTIVITY: 1 = test STATUS: 0 CALLER SUBACTIVITY: 56 = implementation dependent REPORTING ENTITY TYPE: 0 = system firmware REPORTING ENTITY ID: 00 0x000000F032001560 00000000 00000002 type 0 = Data Field Unused 0x580008F032001560 00007205 0C0C380A type 11 = Timestamp 06/12/2014 12:56:10 Type CR for next entry, Q CR to quit.
When pressing 'A' the Server still boots into the OS.
Could someone please help to clear up what this means?
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06-16-2014 02:06 PM
06-16-2014 02:06 PM
Re: ALERT LEVEL: 15 on rp2400 Server
Looks like a problem wih the server ROM (firmware). A couple of things to try:
- Interrupt boot process and get to the BCH Main Menu. Run the command 'CO DE' and then reset the server.
- Try updating your firmware (if you can get a copy). Latest is 43.50.
-Bob
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06-17-2014 01:20 AM
06-17-2014 01:20 AM
Re: ALERT LEVEL: 15 on rp2400 Server
Thank you for your answer.
Unfortunately the "co de" did only help for the first boot. I'll check if I can update, thanks.
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07-07-2014 02:05 AM
07-07-2014 02:05 AM
Re: ALERT LEVEL: 15 on rp2400 Server
The Error means: CC_BOOT_ROM_XSUM_ERR so looks like a 'bit' failed in the Bootrom.