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ALERT LEVEL: 15 on rp2400 Server

eadrshh
Occasional Visitor

ALERT LEVEL: 15 on rp2400 Server

Hi,

 

we have a rp2400 Server which started to display this message at boot (sometimes):

-> System has been powered On

GSP Host Name:  BSUE-A
GSP>
********** VIRTUAL FRONT PANEL **********
System Boot detected
*****************************************
LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

platform                  config                     626F
processor                 test                       1142
processor                 test                       1100
processor                 test                       1100
processor                 test                       1100
processor                 test                       1100
processor                 test                       1100
PDH                       config                     322F
PDH                       test                       3149
PDH                       test                       3160
platform                  test                       616A
processor                 test                       1146
processor                 INIT                       1701
processor                 test                       1110
processor                 test                       1111
processor                 test                       1112
processor                 test                       1113
processor                 test                       1114
processor                 test                       1115
processor                 test                       1116
processor                 test                       1117
processor                 test                       1118
processor                 test                       1119
processor                 test                       111A
processor                 test                       111B
processor                 test                       111C
processor                 test                       111D
processor cache           test                       2111
processor cache           test                       2112
processor cache           test                       2113
processor cache           test                       2121
processor cache           test                       2122
processor                 test                       1151
processor                 INIT                       1701
processor                 test                       1110
processor                 test                       1142
processor                 test                       1142
PDH                       test                       3158

***** EARLY BOOT VFP : SYSTEM ALERT *****
SYSTEM NAME: BSUE-A
DATE: 06/12/2014 TIME: 12:24:59
ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation

REASON FOR ALERT
SOURCE: 3 = PDH
SOURCE DETAIL: 2 = ROM   SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x000000F032001560 00000000 00000002 - type  0 = Data Field Unused
0x580008F032001560 00007205 0C0C183B - type 11 = Timestamp 06/12/2014 12:24:59
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display
Anything else redisplay the log entry
->Choice:

 

With this GSP Log:

Log Entry #   0 :
SYSTEM NAME: BSUE-A
DATE: 06/12/2014 TIME: 12:56:10
ALERT LEVEL: 15 = Fatal hardware or configuration problem prevents operation

SOURCE: 3 = PDH
SOURCE DETAIL: 2 = ROM   SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

CALLER ACTIVITY: 1 = test   STATUS: 0
CALLER SUBACTIVITY: 56 = implementation dependent
REPORTING ENTITY TYPE: 0 = system firmware   REPORTING ENTITY ID: 00

0x000000F032001560 00000000 00000002 type  0 = Data Field Unused
0x580008F032001560 00007205 0C0C380A type 11 = Timestamp 06/12/2014 12:56:10
Type CR for next entry, Q CR to quit.

 

When pressing 'A' the Server still boots into the OS.

Could someone please help to clear up what this means?

3 REPLIES
Robert_Jewell
Honored Contributor

Re: ALERT LEVEL: 15 on rp2400 Server

Looks like a problem wih the server ROM (firmware).  A couple of things to try:

 

 - Interrupt boot process and get to the BCH Main Menu.  Run the command 'CO DE'  and then reset the server.

 

 - Try updating your firmware (if you can get a copy).  Latest is 43.50.

 

 

-Bob

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eadrshh
Occasional Visitor

Re: ALERT LEVEL: 15 on rp2400 Server

Thank you for your answer.

 

Unfortunately the "co de" did only help for the first boot. I'll check if I can update, thanks.

eadrshh
Occasional Visitor

Re: ALERT LEVEL: 15 on rp2400 Server

The Error means: CC_BOOT_ROM_XSUM_ERR so looks like a 'bit' failed in the Bootrom.