cancel
Showing results for 
Search instead for 
Did you mean: 

Can´t login to MP

Nelson Chamba
Regular Advisor

Can´t login to MP

Hi folks,

 

I got a power down and my UPS went down as well, so my rp4170 doesn´t boot anymore. After the powers comes back i got the message on the screen like this:

 

MP Console:

 

I can´t type nothing just a bip after inserting any command.

 

The leads are like:

1. Run ---------- OFF

2. Attention ---- OFF

3. Power ------- OFF

4. Stabd By ---- OFF

5. Remote ------ ON

6. MP Present-- ON

7. Fault --------- OFF

8. HDD ---------- ORANGE on both (2)

 

After pushing the power buttom they get like this:

1. Run ---------- OFF

2. Attention ---- ORANGE

3. Power ------- GREE

4. Stabd By ---- GREE

5. Remote ------ GREE

6. MP Present-- GREE

7. Fault --------- OFF

8. HDD ---------- GREEN for 1 and OFF for another

 

What can be the problem, i need to boot up my system.

 

regards.

8 REPLIES
RAJD1
Valued Contributor

Re: Can´t login to MP

Nelson,

Since you can't log in to the console , you can try logging in from the RS232 port using a serail console or laptop physically hooked to the server and see whats wrong.

- You may need to reset the MP , using a small pen tip and MP should be fine.

- Once you get login using the serial console, you can check system power status or power it on. And you can boot the system.

 

The only option checking the MP physically , cable connection or to do a reset and try. If that doesnt help try phyisically connecting console terminal to the RS232 serial port and check.

 

For reseting the MP , if you are in remote place you can ask DataCenter support team to do a reset the MP, after you have explained them the way to reset the MP . And then try logging in to the MP .

 

HTH,

Raj.

Nelson Chamba
Regular Advisor

Re: Can´t login to MP

Hi dear Rajd,

 

If I reset the MP it will not affect the OS and the APP installed there?

 

regards

Nelson\

Dennis Handly
Acclaimed Contributor

Re: Can't login to MP

>If I reset the MP it will not affect the OS and the APP installed there?

 

That's correct, they are separate computers.

Nelson Chamba
Regular Advisor

Re: Can´t login to MP

Hi folks,

 

 I don´t know what i did wrong but i can´t type anything on the console. I do pree the MP Reset button on the server but nothing happned.

 

I don´t know what do i´m doing wrong maybe someone can send me the steps i should follow to reset because i did with the 5sec and the with 10 sec but nothing.

 

After o power on the server it just show the this  === MP Login: === nothing else, u can even type if you type it´s like you are typing on a diferent windows u delete what´s in there.

 

So please advise.

 

Best Regards

Nelson

Dennis Handly
Acclaimed Contributor

Re: Can't login to MP

>I can´t type anything on the console.

 

What are you using for a console?  A laptop, a monitor, a terminal, connected with serial or telnet/ssh?

Nelson Chamba
Regular Advisor

Re: Can´t login to MP

 Dear all,

 

I have now a serial cable connected to a terminal and I also connected via serial to my laptop.

 

cheers.

Nelson\

Nelson Chamba
Regular Advisor

Re: Can´t login to MP

Hi Folks,

I have a multi serial on the server, on is connected to the monitor and another is the one I´m using to connect to my laptop. Don´t i should see something on my laptop scree?

regards.
Nelson\
Dennis Handly
Acclaimed Contributor

Re: Can't login to MP

>one is connected to the monitor and another is the one I'm using to connect to my laptop.

 

Are you using putty?  Have you connected one end to the MP?