Clearing Single Bit Error Logs in CSTM.

[vijay alur alur]

Hello All,

There were EMS events for Single Bit Error for 2 Memory DIMM's. The error count for these 2 DIMM were very high and hence we replaced those 2 DIMM's showing Single Bit Error's. After replacing these memory DIMM's the EMS event generation stopped, but the errror count in the CSTM logs were still showing the same for those 2 memory DIMM's. So i want to clear these memory DIMM's error count and bring it to 0 in cstm.

Is there any way i can achieve this?

Thanks,

Vijay

[S_Logan]

Hi Vijay,

You can use CSTM>Logtool Utility for clearing memory log  and you can clear the PDT table by interrupting the boot process, entering the service menu, (type ser at the MAIN> prompt,) and typing pdt clear.

This will invoke another reboot, and once the system comes back, you can start monitoring memory all over.
The PDT process de-allocates bad memory.Best not to clear it without replacing.

Logtool Utility:

The Logtool Utility allows you to monitor recoverable errors detected by the computer, such as single-bit memory errors and I/O device errors.

To run the Logtool Utility:
1. Run the Logtool Utility by entering "runutil logtool" at the "cstm>" prompt.
2. Enter the desired commands at the "Logtool Utility>" prompt
3. Information is displayed on the screen.
4. If you run into problems, see the Troubleshooting Tool-Related Problems help topic.
6. Exit Logtool by entering "exit" (EX) at the "Logtool Utility>" prompt.

File Commands:

Save (SAV) - Save Logtool's main window
Print (PRN) - Print Logtool's main window
Exit (EX) - Exit Logtool and return to the STM prompt

Memory Commands:
ClearLog (CL) - Clear the memory log file
SetTimer (ST) - Change the polling interval for logging memory errors
ViewDealloc (VDA) - View errors pertaining to deallocated memory errors
ViewDetail (VD) - View the entire memory log file

Help Commands
Help (HE) - Display online help for Logtool
Version (VERS) - Display Logtool version and copyright information
Control-C - Interrupt the tool.

HTH,

Surendar

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For HP Guided Troubleshooting; http://www.hp.com/support/hpgt

[S_Logan]

Hi Vijay,

You Can refer the following link for LOGTOOL UTILITY:

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02620768/c02620768.pdf

HTH,

Surendar

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For HP Guided Troubleshooting; http://www.hp.com/support/hpgt

[vijay alur alur]

Hey Surendar,

thanks for the reply!!
surely i will go through the solutions provided.

Thanks.

[S_Logan]

Hi Vijay,

Thanks for the update.

Was the post useful? Click on the WHITE KUDOS! Star.

HTH,

Surendar