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Getting dm_core_hw error messages.

Robert Marchese
Occasional Visitor

Getting dm_core_hw error messages.

Getting dm_core_hw error messages on two n4000 servers. Checked the GSP and it is working. Reset the GSP and cleared the reminders but the errors keep coming back... Any ideas?
6 REPLIES
R.O.
Esteemed Contributor

Re: Getting dm_core_hw error messages.

Maybe you have to install a more recent version of OnlineDiag if you do not see any real problem.
Regards,
"When you look into an abyss, the abyss also looks into you"
Torsten.
Acclaimed Contributor

Re: Getting dm_core_hw error messages.

>> Getting dm_core_hw error messages ...



Detailed message?

Hope this helps!
Regards
Torsten.

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Robert Marchese
Occasional Visitor

Re: Getting dm_core_hw error messages.

Both boxes have the following OnlineDiag version:

OnlineDiag B.11.00.20.09 HPUX 11.0 Support

is this current?
cnb
Honored Contributor

Re: Getting dm_core_hw error messages.

> Is this current?

No, the latest STM/EMS for B.11.00 is:

A.44.00 (11.00) HWE 0403 Mar 2004 B.11.00.27.xx & A.03.20 (11.00)

Online Diag Bundle:
https://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE

Release Notes:
http://docs.hp.com/en/diag/stm/str_0403_11.htm
http://docs.hp.com/en/diag/ems/emr_0403_11.htm


Rgds,


cnb
Honored Contributor

Re: Getting dm_core_hw error messages.

FYI

Known issues with your version of Online Diag; patching or updating is recommended:

http://www.hp.com/softwarereleases/releases-media2/notices/FINAL_OnlineDiag_ITRC_Letter.pdf

Rgds,

Andrew Rutter
Honored Contributor

Re: Getting dm_core_hw error messages.

hi,

what exactly is the message?

it might point to something more specific, psu's, fans, environmental temperature?

what are the errors in the GSP? can you post these

Also check the status of the fans/psu's. If there are both together in the same rack? then it could be you lost AC to a PSU in each unit? something like this

Andy