PA Risc only shows 2 cpus after reboot

[Darren Etheridge_2]

I have a PA RISC rp7420 system that after a reboot only shows 2 cpus (using the top command). System has 6 and usually shows them. HPUX is 11.11. Any suggestions?

[Torsten.]

What does "parstatus" return?

[Darren Etheridge_2]

parstatus ?

[Torsten.]

From hp-ux run "parstatus", this will give more information.

[cnb]

Did the system crash?

Check the logfiles (dmesg, syslog, etc...) for any error conditions reported prior to or after the reboot. Check /etc/shutdownlog for the reboot reason and investigate.

Telnet to the MP, ctrl b and check the system status:

GSP MAIN MENU:
CO: Consoles
VFP: Virtual Front Panel
CM: Command Menu
CL: Console Logs
SL: Show chassis Logs
HE: Help
X: Exit Connection

CM

MP:CM> PS
MP:CM> DE

Check the event log files using CL for the partitions and SL, E for the system.

hth,

[Darren Etheridge_2]

[PAL:/]parstatus
Note: No action specified. Default behavior is display all.
CIM_ERR_FAILED: A general error occurred that is not covered by a more specific
error code: "@3:Firmware error.[Error from hdc_cab_info. (HDC-9)]"
Note: Unable to get any HP_NParCabinet information.

Error: Unable to get complex information.

[Torsten.]

This is another problem.

Meanwhile connect to the MP and run PS

MP:CM> ps

and select the cell(s).

[Darren Etheridge_2]

CELL-0

DIMMs populated:
0 . . . 4 . . . 8 . . .12 . . .


1 1 1 1 1 1
VRM's 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
Present :
Enabled :
Pwr Good :


Front Side Bus Freq. : 250 MHz
CPU Core Freq. : 0 MHz
CPU Part Number :

System Boot Rom (SFW) firmware rev 0.000
PDH controller (PDHC) firmware rev 0.000, built THU JAN 01 00:00:00 1970
MICE revision is 0.0



CELL-1


DIMMs populated:
0 . . . 4 . . . 8 . . .12 . . .
* * * *

1 1 1 1 1 1
VRM's 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
Present : * * * * * * * * * * * * * * *
Enabled : * * * * * * * * * * * * * * *
Pwr Good : * * * * * * * * * * * * * * *


Front Side Bus Freq. : 200 MHz
CPU Core Freq. : 1000 MHz
CPU Part Number : PA8800

System Boot Rom (SFW) firmware rev 22.002
PDH controller (PDHC) firmware rev 3.023, built WED FEB 16 14:33:12 2005
MICE revision is 1.0

[PAL GSP] MP:CM>

[Torsten.]

This is only a short version of the results, but the cell 0 is OFF (failed?) for any reason.