Parstatus - unsupported hardware hp-ux 11.11

[Robert Cook_6]

We moved an os from an rp5450 to a PA8900 cell on an sx2000. The cell is one npar. Everything "appears" to be running ok except when I do a parstatus I get:
=> sudo /usr/sbin/parstatus
Error: Unsupported platform. Command aborted. (-12)

Here is a list of "par" software on the system:

=> sudo /usr/sbin/swlist -l product | grep -i par
CPS B.11.11 Compiler Parallel Support Library
NParProvider B.12.02.07.03 nPartition Provider
PHCO_25130 1.0 vPar manpage cumulative patch
PHCO_27758 1.0 gsp parser & DIMM labels
PHCO_31878 1.0 nPar cmds cumulative patch,IOX,dual cpu
PHCO_33237 1.0 sync switch;invalid sparse inode;iSCSI
PHCO_34837 1.0 auto_parms/set_parms/dhcpdb2conf
PHCO_36974 1.0 vPar commands man pages patch
PHKL_24552 1.0 vPar enablement patch
PHKL_24554 1.0 vPar enablement patch
PHKL_24556 1.0 vPar enablement patch
PHKL_24565 1.0 vPar Enablement patch
PHKL_27750 1.0 vPar enablement, KRNG enablement
PHKL_28139 1.0 vPar enablement patch, select, nanosleep
PHKL_28237 1.0 vPar enablement, CDUMP enablement patch
PHKL_28323 1.0 vPar enablement patch, ktracer, kgmon -B
PHKL_29243 1.0 vPar enablement, cumulative patch
PHKL_30523 1.0 PDC_SCSI_PARMS,iCOD,vPars,IPMI,OLA/R
PHKL_30524 1.0 par fans,cabtype,sinc,hwpath,cell info,vPar
PHKL_30607 1.0 VxVM,EMC,PM,vPar,slpq,KRS,DUMP,LVM,VM,DaS,IF
PHKL_32668 1.0 vPar enablement,DLKM load panic
PHKL_32715 1.0 crash,vpars,timeout;SG TOC,nParCnfg,shutdown
PHKL_33338 1.0 iCOD,vPars,IPMI,PDCnbcall,OLA/R AB,sx2000
PHKL_34930 1.0 I/O,vPar,CDUMP,IM perf,PCI-X perf, PCI-X2.0
PHKL_35050 1.0 vPar enablement patch with kwdb support
PHKL_35399 1.0 vPar cumulative patch
PHKL_35795 1.0 VM vPar Fix for no equivalently mapped space
PHKL_35879 1.0 vPars panic;Syscall cumulative;FSS;gethrtime
PHKL_37168 1.0 IPMI driver port, LUN change,vPar interface
PHKL_38430 1.0 vPar,callout, abstime, sync perf, wakeup
PartitionManager B.11.11.01.04 Partition Manager for HP-UX
PartitionManager B.12.02.02.02 Partition Manager for HP-UX
VirtualPartition A.03.04.06 HP-UX Virtual Partitions Functionality

Here is the hardware enablement patch level:

=> sudo /usr/sbin/swlist | grep -i hard
HWEnable11i B.11.11.0612.458 Hardware Enablement Patches for HP-UX 11i v1, December 2006

Any ideas?

Bob

[Stephan._1]

>>We moved an os from an rp5450 to a PA8900 cell on an sx2000.

How did you move?

- Ignite + Restore
- Ignite (Golden Image)
- Moved SAN disks and just booted

It seems the os "belives" that you are still on a rp5450 and not on a superdom.

[Robert Cook_6]

We loaded what drivers we thought it might need on the rp5450, did an ignite backup and did the recovery to the superdome. We then ran a patch analysis and installed all patches.

Bob

[Torsten. · Accepted solution]

Hi Robert,

you most likely need to update (not only patch) several related packages, e.g. partition manager, cimserver and all the providers.

[Robert Cook_6]

Torsten,
It was ParMgr that had a problem. When I did the swinstall on it it found 5 modules that weren't installed, Apache, Tomcat and three Parmanager components. Parstatus now works.

Thanks,

Bob

[Robert Cook_6]

ParMgr was installed when the system was on the rp5450. THe only thing I can think of is that it didn't install the 3 missing ParMgr components because of that. Thanks to all for your assistance!

Bob