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тАО05-08-2011 05:26 AM
тАО05-08-2011 05:26 AM
Possible Memory Issue on 8420
When we boot the system at BCH all of the memory is reported but when we look at CSTM cell 0 is reporting 1 dimms worth of memory less than it should.
We replaced the dimms a second time and still have the same issue.
Swapinfo also shows less total memory than what is in the system but dmesg shows the correct amount.
I believe BCH but I need to determine why CSTM and swapinfo show the incorrect amount especially CSTM since that is what our team monitors. I'm assuming the stm issue is cached data or a patch issue.
Below is the output showing memory. Any help is greatly appreciated.
DoCalllist done
Memory Class Setup
-------------------------------------------------------------------------
Class Physmem Lockmem Swapmem
-------------------------------------------------------------------------
System : 159661 MB 159661 MB 159661 MB
Kernel : 159661 MB 159661 MB 159661 MB
User : 152142 MB 132602 MB 133122 MB
swapinfo -tm
Mb Mb Mb PCT START/ Mb
TYPE AVAIL USED FREE USED LIMIT RESERVE PRI NAME
dev 73728 0 73728 0% 0 - 1 /dev/vg00/lvol2
dev 40928 0 40928 0% 0 - 1 /dev/vg00/lvol11
reserve - 1533 -1533
memory 159661 14727 144934 9%
total 274317 16260 258057 6% - 0 -
Support Tools Manager
OUTPUT OF BCH
Cell Echelon 0-3 Echelon 4-7
Size Status Size Status
---- ------ --------- ------ ---------
0 8192MB Active 8192MB Active
8192MB Active 8192MB Active
8192MB Active 8192MB Active
8192MB Active 8192MB Active
1 8192MB Active 8192MB Active
8192MB Active 8192MB Active
8192MB Active 8192MB Active
8192MB Active 8192MB Active
2 4096MB Active 4096MB Active
4096MB Active 4096MB Active
4096MB Active 4096MB Active
4096MB Active 4096MB Active
Partition Total Memory: 163840 MB
Partition Active Memory: 163840 MB
Partition Deconfigured Memory: 0 MB
OUTPUT OF STM
Version C.58.00
-- Information Tool Log for MEMORY on path 0/5 --
Log creation time: Sun May 8 03:52:10 2011
Hardware path: 0/5
Basic Memory Description
Module Type: MEMORY
Total Configured Memory : 159744 MB
Page Size: 4096 Bytes
Memory interleaving is supported on this machine and is ON.
Memory Board Inventory
CAB/CELL: 0/0
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 61440
-------------------------------------------------
CAB/CELL: 0/1
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 65536
-------------------------------------------------
CAB/CELL: 0/2
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 2048 2048
1 2048 2048
2 2048 2048
3 2048 2048
4 2048 2048
5 2048 2048
6 2048 2048
7 2048 2048
Cell Total (MB): 32768
-------------------------------------------------
System Total (MB): 159744
Memory Error Log Summary
Error
CAB/CELL DIMM Error Address Error Type Page Count
------------- ----------------- ---------- --------- -----
0/1 1b 0x00000008f5b8b200 Single-Bit 0x08f5b8b 1
0/1 6a 0x00000018014bcd80 Single-Bit 0x18014bc 1
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b 0
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d 0
Page Deallocation Table (PDT)
CAB/CELL Slot/Set Error Address Error Type Error Page
----------------- -------------- ---------- ---------
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b
PDT Entries Used: 2
PDT Entries Free: 198
PDT Total Size: 200
=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=
-- Information Tool Log for MEMORY on path 1/5 --
Log creation time: Sun May 8 03:52:10 2011
Hardware path: 1/5
Basic Memory Description
Module Type: MEMORY
Total Configured Memory : 159744 MB
Page Size: 4096 Bytes
Memory interleaving is supported on this machine and is ON.
Memory Board Inventory
CAB/CELL: 0/0
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 61440
-------------------------------------------------
CAB/CELL: 0/1
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 65536
-------------------------------------------------
CAB/CELL: 0/2
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 2048 2048
1 2048 2048
2 2048 2048
3 2048 2048
4 2048 2048
5 2048 2048
6 2048 2048
7 2048 2048
Cell Total (MB): 32768
-------------------------------------------------
System Total (MB): 159744
Memory Error Log Summary
Error
CAB/CELL DIMM Error Address Error Type Page Count
------------- ----------------- ---------- --------- -----
0/1 1b 0x00000008f5b8b200 Single-Bit 0x08f5b8b 1
0/1 6a 0x00000018014bcd80 Single-Bit 0x18014bc 1
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b 0
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d 0
Page Deallocation Table (PDT)
CAB/CELL Slot/Set Error Address Error Type Error Page
----------------- -------------- ---------- ---------
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b
PDT Entries Used: 2
PDT Entries Free: 198
PDT Total Size: 200
=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=-+-=
-- Information Tool Log for MEMORY on path 2/5 --
Log creation time: Sun May 8 03:52:10 2011
Hardware path: 2/5
Basic Memory Description
Module Type: MEMORY
Total Configured Memory : 159744 MB
Page Size: 4096 Bytes
Memory interleaving is supported on this machine and is ON.
Memory Board Inventory
CAB/CELL: 0/0
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 61440
-------------------------------------------------
CAB/CELL: 0/1
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 4096 4096
1 4096 4096
2 4096 4096
3 4096 4096
4 4096 4096
5 4096 4096
6 4096 4096
7 4096 4096
Cell Total (MB): 65536
-------------------------------------------------
CAB/CELL: 0/2
DIMM A DIMM B
Slot Size (MB) Size (MB)
---- --------- ---------
0 2048 2048
1 2048 2048
2 2048 2048
3 2048 2048
4 2048 2048
5 2048 2048
6 2048 2048
7 2048 2048
Cell Total (MB): 32768
-------------------------------------------------
System Total (MB): 159744
Memory Error Log Summary
Error
CAB/CELL DIMM Error Address Error Type Page Count
------------- ----------------- ---------- --------- -----
0/1 1b 0x00000008f5b8b200 Single-Bit 0x08f5b8b 1
0/1 6a 0x00000018014bcd80 Single-Bit 0x18014bc 1
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b 0
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d 0
Page Deallocation Table (PDT)
CAB/CELL Slot/Set Error Address Error Type Error Page
----------------- -------------- ---------- ---------
0/1 6a/b 0x000000166909d4c0 Single-Bit 0x166909d
0/2 6a/b 0x000000207428b600 Single-Bit 0x207428b
PDT Entries Used: 2
PDT Entries Free: 198
PDT Total Size: 200
-- Information Tool Log for each selected
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тАО05-08-2011 11:09 AM
тАО05-08-2011 11:09 AM
Re: Possible Memory Issue on 8420
swapinfo(1m) only shows pseudo-swap, not memory size.
What HP-UX version are you using?
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тАО05-08-2011 05:55 PM
тАО05-08-2011 05:55 PM
Re: Possible Memory Issue on 8420
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тАО05-08-2011 05:59 PM
тАО05-08-2011 05:59 PM
Re: Possible Memory Issue on 8420
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тАО05-09-2011 05:14 AM
тАО05-09-2011 05:14 AM
Re: Possible Memory Issue on 8420
It would be several months before this system can be rebooted and extended tests ran.
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тАО05-09-2011 08:23 AM
тАО05-09-2011 08:23 AM
Re: Possible Memory Issue on 8420
May 8 05:07:01 vmunix: Memory Information:
May 8 05:07:01 vmunix: physical page size = 4096 bytes, logical page size = 4096 bytes
May 8 05:07:01 vmunix: Physical: 163492864 Kbytes, lockable: 128700440 Kbytes, available: 148709816 Kbytes
# parstatus -c 0 -V
[Cell]
Hardware Location : cab0,cell0
Global Cell Number : 0
Actual Usage : Active Core
Normal Usage : Base
Connected To : cab0,bay0,chassis0
Core Cell Capable : yes
Firmware Revision : 24.4
Failure Usage : Normal
Use On Next Boot : yes
Partition Number : 0
Partition Name : g01
Requested CLM value : 0.0 GB
Allocated CLM value : 0.0 GB
Cell Architecture Type : PA-RISC
CPU Compatibility : BCE-0
[CPU Details]
Type : 88D0
Speed : 1000 MHz
CPU Status
=== ======
0 OK
1 OK
2 OK
3 OK
4 OK
5 OK
6 OK
7 OK
CPUs
===========
OK : 8
Deconf : 0
Max : 8
[Memory Details]
DIMM Size (MB) Status
==== ========= =========
0A 4096 OK
4A 4096 OK
0B 4096 OK
4B 4096 OK
1A 4096 OK
5A 4096 OK
1B 4096 OK
5B 4096 OK
2A 4096 OK
6A 4096 OK
2B 4096 OK
6B 4096 OK
3A 4096 OK
7A 4096 OK
3B 4096 OK
7B 4096 OK
Memory
=========================
DIMM OK : 16
DIMM Deconf : 0
Max DIMMs : 16
Memory OK : 64.00 GB
Memory Deconf : 0.00 GB
# parstatus -c 1 -V
[Cell]
Hardware Location : cab0,cell1
Global Cell Number : 1
Actual Usage : Active
Normal Usage : Base
Connected To : cab0,bay0,chassis1
Core Cell Capable : yes
Firmware Revision : 24.4
Failure Usage : Normal
Use On Next Boot : yes
Partition Number : 0
Partition Name : g01
Requested CLM value : 0.0 GB
Allocated CLM value : 0.0 GB
Cell Architecture Type : PA-RISC
CPU Compatibility : BCE-0
[CPU Details]
Type : 88D0
Speed : 1000 MHz
CPU Status
=== ======
0 OK
1 OK
2 OK
3 OK
4 OK
5 OK
6 OK
7 OK
CPUs
===========
OK : 8
Deconf : 0
Max : 8
[Memory Details]
DIMM Size (MB) Status
==== ========= =========
0A 4096 OK
4A 4096 OK
0B 4096 OK
4B 4096 OK
1A 4096 OK
5A 4096 OK
1B 4096 OK
5B 4096 OK
2A 4096 OK
6A 4096 OK
2B 4096 OK
6B 4096 OK
3A 4096 OK
7A 4096 OK
3B 4096 OK
7B 4096 OK
Memory
=========================
DIMM OK : 16
DIMM Deconf : 0
Max DIMMs : 16
Memory OK : 64.00 GB
Memory Deconf : 0.00 GB
# parstatus -c 2 -V
[Cell]
Hardware Location : cab0,cell2
Global Cell Number : 2
Actual Usage : Active
Normal Usage : Base
Connected To : -
Core Cell Capable : no
Firmware Revision : 24.4
Failure Usage : Normal
Use On Next Boot : yes
Partition Number : 0
Partition Name : g01
Requested CLM value : 0.0 GB
Allocated CLM value : 0.0 GB
Cell Architecture Type : PA-RISC
CPU Compatibility : BCE-0
[CPU Details]
Type : 88D0
Speed : 1000 MHz
CPU Status
=== ======
0 OK
1 OK
2 OK
3 OK
4 OK
5 OK
6 OK
7 OK
CPUs
===========
OK : 8
Deconf : 0
Max : 8
[Memory Details]
DIMM Size (MB) Status
==== ========= =========
0A 2048 OK
4A 2048 OK
0B 2048 OK
4B 2048 OK
1A 2048 OK
5A 2048 OK
1B 2048 OK
5B 2048 OK
2A 2048 OK
6A 2048 OK
2B 2048 OK
6B 2048 OK
3A 2048 OK
7A 2048 OK
3B 2048 OK
7B 2048 OK
Memory
=========================
DIMM OK : 16
DIMM Deconf : 0
Max DIMMs : 16
Memory OK : 32.00 GB
Memory Deconf : 0.00 GB
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тАО05-10-2011 02:06 PM
тАО05-10-2011 02:06 PM
Re: Possible Memory Issue on 8420
I would tend to agree with you you that it looks like a Support tools bug.
your version is a few behind, so if you have the time it be worth while looking through the release notes for the later versions and see if anything crops up
http://docs.hp.com/en/diag/stm/stm_upd.htm
Also fi you have a quieter time on the system you could always run the exercise tool or the verify tool on the memory
see what that comes back with.
Andy
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тАО05-16-2011 04:14 AM
тАО05-16-2011 04:14 AM