- Community Home
- >
- Servers and Operating Systems
- >
- Legacy
- >
- HPE 9000 and HPE e3000 Servers
- >
- Re: RP3440 not able to boot up
HPE 9000 and HPE e3000 Servers
1748233
Members
3492
Online
108759
Solutions
Forums
Categories
Company
Local Language
юдл
back
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
юдл
back
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Blogs
Information
Community
Resources
Community Language
Language
Forums
Blogs
Go to solution
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-28-2010 09:33 AM
тАО07-28-2010 09:33 AM
hi,
i have seen this error message on system logs:
~
Log Entry 127: 28 Jul 2010 17:14:18
Alert Level 3: Warning
Keyword: CPU_ENB_MACH_CHK_FAILURE
An error has occurred while enabling machine check traps on a CPU
Logged by: System Firmware 1
Data: Status return from PDC function call
0x7780130901E00920 0000000300000002
What does it means?
i have seen this error message on system logs:
~
Log Entry 127: 28 Jul 2010 17:14:18
Alert Level 3: Warning
Keyword: CPU_ENB_MACH_CHK_FAILURE
An error has occurred while enabling machine check traps on a CPU
Logged by: System Firmware 1
Data: Status return from PDC function call
0x7780130901E00920 0000000300000002
What does it means?
Solved! Go to Solution.
3 REPLIES 3
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-28-2010 01:14 PM
тАО07-28-2010 01:14 PM
Solution
Hi,
Can you attach the below mentioned MP logs..
MP:CM>ps
MP:CM>ss
Looks like you have a faulty CPU on the box, you can try disabling one of the CPU from BCH and check if the system boots up.
At BCH select Configuration Menu select CPUconfig off
Best Regards,
Prashanth
Best Regards,
Prashanth
Can you attach the below mentioned MP logs..
MP:CM>ps
MP:CM>ss
Looks like you have a faulty CPU on the box, you can try disabling one of the CPU from BCH and check if the system boots up.
At BCH select Configuration Menu select CPUconfig off
Best Regards,
Prashanth
Best Regards,
Prashanth
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-29-2010 02:04 AM
тАО07-29-2010 02:04 AM
Re: RP3440 not able to boot up
There is also the output from the live events taken during the boot up:
SFW 0 0 0x160012FD00E00000 0000000000000000 CPU_ENB_SHRD_CACHE
SFW 1 0 0x160012FD01E00000 0000000000000001 CPU_ENB_SHRD_CACHE
SFW 0 0 0x1700130100E00000 8000000100000000 CPU_API_WARNING
SFW 1 0 0x1700130101E00000 8000000100000000 CPU_API_WARNING
SFW 0 0 0x160012FA00E00000 00000000000001FF CPU_DIS_MACH_CHK
SFW 1 0 0x160012FA01E00000 00000000000001FF CPU_DIS_MACH_CHK
SFW 0 0 0x160012F900E00000 0000000000000007 CPU_ENB_MACH_CHK
SFW 1 0 0x160012F901E00000 0000000000000007 CPU_ENB_MACH_CHK
SFW 0 *3 0x7780130900E00980 0000000300000002 CPU_ENB_MACH_CHK_FAILURE
29 Jul 2010 09:58:04
SFW 1 *3 0x7780130901E009A0 0000000300000002 CPU_ENB_MACH_CHK_FAILURE
29 Jul 2010 09:58:04
SFW 0 0 0x030010D500E00000 0000000000000000 CPU_STOP
SFW 1 0 0x030010D501E00000 0000000000000000 CPU_STOP
As you can see i'm not able to boot the server, neither to get access to boot prompt on console.
Output from ps command:
PS
System Power state: On
Temperature : Normal
Power supplies | Fan
# State Type | States
-----------------------------------------------------------
1 A/C Disconnected or Out of Range Type 0 | Normal
2 Normal Type 0 | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal
8 - - | Normal
Output from the ss command:
SS
System Processor Status:
Monarch Processor: 0
Processor Module 0: Not Installed
Processor Module 1: Not Installed
Basically this server is a two processors dual core, but a few days ago the system was down and i'm not to able to boot it since then. I've switch position of the processors in the main board, but didn't work. Now i have only one processor in the position 0 but it seems the server didn't install/configure it properly.
Is there anything else i could try before replace the hardware?
SFW 0 0 0x160012FD00E00000 0000000000000000 CPU_ENB_SHRD_CACHE
SFW 1 0 0x160012FD01E00000 0000000000000001 CPU_ENB_SHRD_CACHE
SFW 0 0 0x1700130100E00000 8000000100000000 CPU_API_WARNING
SFW 1 0 0x1700130101E00000 8000000100000000 CPU_API_WARNING
SFW 0 0 0x160012FA00E00000 00000000000001FF CPU_DIS_MACH_CHK
SFW 1 0 0x160012FA01E00000 00000000000001FF CPU_DIS_MACH_CHK
SFW 0 0 0x160012F900E00000 0000000000000007 CPU_ENB_MACH_CHK
SFW 1 0 0x160012F901E00000 0000000000000007 CPU_ENB_MACH_CHK
SFW 0 *3 0x7780130900E00980 0000000300000002 CPU_ENB_MACH_CHK_FAILURE
29 Jul 2010 09:58:04
SFW 1 *3 0x7780130901E009A0 0000000300000002 CPU_ENB_MACH_CHK_FAILURE
29 Jul 2010 09:58:04
SFW 0 0 0x030010D500E00000 0000000000000000 CPU_STOP
SFW 1 0 0x030010D501E00000 0000000000000000 CPU_STOP
As you can see i'm not able to boot the server, neither to get access to boot prompt on console.
Output from ps command:
PS
System Power state: On
Temperature : Normal
Power supplies | Fan
# State Type | States
-----------------------------------------------------------
1 A/C Disconnected or Out of Range Type 0 | Normal
2 Normal Type 0 | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal
8 - - | Normal
Output from the ss command:
SS
System Processor Status:
Monarch Processor: 0
Processor Module 0: Not Installed
Processor Module 1: Not Installed
Basically this server is a two processors dual core, but a few days ago the system was down and i'm not to able to boot it since then. I've switch position of the processors in the main board, but didn't work. Now i have only one processor in the position 0 but it seems the server didn't install/configure it properly.
Is there anything else i could try before replace the hardware?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО07-29-2010 10:49 AM
тАО07-29-2010 10:49 AM
Re: RP3440 not able to boot up
I guess you have a faulty CPU which is not allowing your system bootup.
You can try disabling one of the cpu from BCH and try booting up, if it does not then try the same procedure with the other cpu.
As a last option you can try replacing the CPU with a new one.
Best Regards,
Prashanth
You can try disabling one of the cpu from BCH and try booting up, if it does not then try the same procedure with the other cpu.
As a last option you can try replacing the CPU with a new one.
Best Regards,
Prashanth
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
News and Events
Support
© Copyright 2024 Hewlett Packard Enterprise Development LP