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RP5400 PDC Error

TYP3R
Frequent Advisor

RP5400 PDC Error

Hi Guys

I have a test server (RP5400)and when booting up i get the following error:

Log Entry # 0 :
SYSTEM NAME: RP5400
DATE: 11/26/2008 TIME: 14:27:16
ALERT LEVEL: 6 = Boot possible, pending failure - action required

SOURCE: 3 = PDH
SOURCE DETAIL: 0 = unknown, no source stated SOURCE ID: 0
PROBLEM DETAIL: 0 = no problem detail

CALLER ACTIVITY: 2 = config STATUS: 0
CALLER SUBACTIVITY: 7B = implementation dependent
REPORTING ENTITY TYPE: 0 = system firmware REPORTING ENTITY ID: 00

0x48000060300027B0 20424144 53534E23 type 9 = ASCII Message SSN# BAD
0x58000860300027B0 00006C0A 1A0E1B10 type 11 = Timestamp 11/26/2008 14:27:16
Type CR for next entry, Q CR to quit.

Once i've accepted the fault the server boots up fine and everything tested ok using STM.

It's also not showing the serial number of the server:

Information Menu: Enter command > wa
WARNING: The system serial number is invalid.

Can anyone tell me what needs to be done ?

Will
1 REPLY
cnb
Honored Contributor

Re: RP5400 PDC Error

Hi Will,

The Hardware system serial number is missing or invalid. It needs to be set using proprietary HP diagnostics/tools.

What happens when you use the serialnum command in BCH?

Information Menu: Enter command > serialnum

HTH,