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RP7420 Boot Issue

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Malps
Advisor

RP7420 Boot Issue

Hi All

I have an rp7420 shipped from one of our client sites & when I turn it on It doesnâ t boot. On MP when I Check VFP.

It shows

# Partition state Activity
- --------------- --------
0 Cell(s) Booting: 1581 Logs

# Cell state Activity
- ---------- --------
E 1 Boot is blocked (BIB) BOOT_MONARCH_DONE_CHECKING_SLAVE 774 Logs

I donâ t get any Output on Active Console.

[pelican-c] MP:CM> cp ï   will provide the current partition information

--------+--+
Cabinet |0 |
--------+--+
Slot |01|
--------+--+
Part 0 |.*|

[pelican-c] MP:CM>

[pelican-c] MP:CM> du

The following MP bus devices were found:
+---+----+----+-----+-----+-------+-----+
| | | | | | | |
| | |LAN\| Sys | | IO | |
|Cab| MP |SCSI |Bkpln |Cells |Chassis | BPS |
| # |M S|0 1| | 0 1 | 0 1 | 0 1 |
+---+----+----+-----+-----+-------+-----+
| 0 |* | * | * | * | * * | * * |
+---+----+----+-----+-----+-------+-----+

[pelican-c] MP:CM> pe

This command controls power enable to a hardware device.

T - Cabinet
C - Cell
D - DVD/Tape
P - IO Chassis
R - Partition
Select Device: R


Part# Name
----- ----
0) Partition 0

Select a partition number: 0

The power state is ON for Partition 0.
In what state do you want the power? (ON/OFF)


[pelican-c] MP:CM> PE

This command controls power enable to a hardware device.

T - Cabinet
C - Cell
D - DVD/Tape
P - IO Chassis
R - Partition
Select Device: C
Enter cell number: 1

The power state is ON for Cell 1.
In what state do you want the power? (ON/OFF) ON

[pelican-c] MP:CM> pe

This command controls power enable to a hardware device.

T - Cabinet
C - Cell
D - DVD/Tape
P - IO Chassis
R - Partition
Select Device: c
Enter cell number: 0

The power state is UNAVAILABLE for Cell 0.
In what state do you want the power? (ON/OFF) ON

Error attempting to power ON : RtnCodeFailure


Please check the attached Screenshots as well as logs which I found asked for in some previous posts I referred.

Please let me know if any additional information needed for you to determine what could be the potential cause for this.

Thanks All in Advance.
5 REPLIES
Turgay Cavdar
Honored Contributor

Re: RP7420 Boot Issue

This is possibly hardware problem, you should open a case to HP.

From the du output, i undestand that you have only one cell(this is cell1, cell0 is absent?). PS output of cell1 shows core cell as invalid, this means that there can be a problem with the IO Chassis. In the logs there are some errors about IO subsytem:
50465 SFW 0,1,0 *3 63800a9e10e00000 fffffffffffffe13 IO_IDENTIFY_IO_BP_FAILED
50465 03/08/2010 19:57:31
50464 SFW 0,1,0 2 47800f0110e00000 0000000000000000 IO_SUBSYSTEM_FAILED
50464 03/08/2010 19:57:31
Ron Irving
Trusted Contributor

Re: RP7420 Boot Issue

The rp7420, like the 7410, cell 1 is the 'monarch' cell, (at least in my experience.)

Cen you post the o/p of the MP:CM>ps?

regards,

Ron
Should have been an astronaut.
Michael Steele_2
Honored Contributor
Solution

Re: RP7420 Boot Issue

The partition is now waiting at the BIB state, and for you to clear the flag before proceeding with the boot up. To clear the BIB
select "y" to use on "use-on-next-boot".

From the EFI shell use 'cellconfig' command to set the use-on-next-boot parameter and unflag the BIB

"...To change the use-on-next-boot value for a cell, issue the following command:

CELLCONFIG cell [ON|OFF]

where cell is the cell number, ON sets the cell use-on-next-boot value to "y" (yes, do use the cell), or OFF sets the cell use-on-next-boot value to "n" (no, do not use the cell). A cell that boots with a "y" (ON) use-on-next-boot value is permitted to rendezvous and...
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Malps
Advisor

Re: RP7420 Boot Issue

Hey Ron

Thanks for your Suggestion.

I have already attached the o/p of several commands in the attachemnt you can check the PS O/P There.

More suggestions welcome.

@ Michael

Thanks you Michael for your sugestion but unfortunately I don't get anything on Live Console & Hence can't get the EFI Shell either.

Please suggest how can I get that Active Console to try out these steps.

Thanks again both of you.
Michael Steele_2
Honored Contributor

Re: RP7420 Boot Issue

????? Can't get to a live console ???? What happens when you plug in a laptop or PC to the MP console switch???? I don't get it. Your a datacenter so there should be a roll top table with a dedicated PC just for this kind of problem.
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