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RP8400 HPMC after successful installation

BruceLiu
Occasional Contributor

RP8400 HPMC after successful installation

My configuration: RP8400, ONE CELL with 4 CPUs and 16GB memory, 2 * 146GB internal disks.
I plan to setup by fresh installation of HP-UX 11.11, but I got the HPMC message as following after successful installation, what's wrong ?

******* Unexpected HPMC. Processor HPA FFFFFFFF'FC078000 *******
GENERAL REGISTERS:
r00/03 00000000'00000000 00000000'00000002 00000000'00D39000 00000000'0101B000
r04/07 00000000'80000000 00000000'0000FFFF 00000000'44095A0C 00000000'44095A40
r08/11 00000000'0122D9B0 00000000'00000001 00000000'00000000 00000000'00D0CC80
r12/15 00000000'00C14800 00000000'00C71000 00000000'00C14000 00000000'00C19000
r16/19 00000000'01230268 00000000'00000000 00000000'00C16000 00000000'00000020
r20/23 00000000'0101B128 FFFFFFF8'04014000 00000000'00000000 00000000'00000000
r24/27 FFFFFFF8'04014000 00000000'00000050 00000000'04000000 00000000'00C1E000
r28/31 FFFFFFF8'04014048 FFFFFFF8'04014048 00000000'00A37E00 00000000'00000004
CONTROL REGISTERS:
sr0/3 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
sr4/7 00000000'00000000 00000000'054A8000 00000000'07432000 00000000'00000000
pcq = 00000000'00000000.00000000'003CF0B0 00000000'00000000.00000000'003CF0B4
isr = 00000000'A617E010 ior = C0000000'05024048 iir = 47850000 rctr = 7FFFFBB7

pid reg cr8/cr9 00000000'00000000 00000000'00000000

(N)ext or , (P)revious, ^B to exit to menu
pid reg cr12/cr13 00000000'00000000 00000000'00000000
ipsw = 000000FF'0804FF0B iva = 00000000'0002A000 sar = 3F ccr = C0
tr0/3 00000000'0122D000 00000000'000377F0 00000000'00000000 00000000'0122D000
tr4/7 00000000'00000000 0000001F'CA99961E 00000000'00163618 00000000'0C257260
eiem = C4000000'00000000 eirr = 00000000'00000000 itmr = 0000001F'CAA2714B
cr1/4 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000
cr5/7 00000000'00000000 00000000'00000000 00000000'00000000
MACHINE CHECK PARAMETERS:
Check Type = 20000000 CPU STATE = 9E000004 Cache Check = 00000000
TLB Check = 00000000 Bus Check = 0030000D PIM State = ? SIU Status = ????????
Assists = 00000000 Processor = 00000000
Slave Addr = FFFFFFFF'FC078000 Master Addr = 00000000'00000000


HPMC, pcsq.pcoq = 0'0.0'3cf0b0 , isr.ior = 0'a617e010.c0000000'5024048
@(#) $Revision: vmunix: vw: -proj selectors: CUPI80_BL2000_1108 -c 'Vw f)
Processor 2 TOC: pcsq.pcoq = 0'3fffffff.ffffffff'ff0da79c
isr.ior = 0'9237fffd.0'5c17138
* CPU State 0x9e000004
* Bus Check 0x30000d

(N)ext or , (P)revious, ^B to exit to menu
* Slave Address 0xffffffff'0xfc078000
* Master Address 0x0'0x0



*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
A crash dump cannot be taken under these circumstances without
special configuration. Contact your HP support representative.

Any ideas is welcome ?

Thanks,

Bruce
1 REPLY
Sameer_Nirmal
Honored Contributor

Re: RP8400 HPMC after successful installation

It looks like there was a bus check occurred causing HPMC.

To know the cause, one needs to review the chassis error log
MP Menu -> SL -> E

If the system can get to BCH, one can capture
BCH-> service -> pim hpmc