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Re: rp 3410 critical error, urgent, pleas help

 
Hasan_9
Regular Advisor

rp 3410 critical error, urgent, pleas help

Hello All,

I got the following error. Any kind of help is highly appreciated.

Log Entry 9: 15 Jun 2006 16:08:03
Alert Level 5: Critical
Keyword: Type-02 020706 132870
Voltage critical level - Check all boards with this voltage
Logged by: Baseboard Management Controller;
Sensor: Voltage - Power Good
Data1: transition to Non-recoverable
0x20449185E30200A0 00000607D6020300

9 REPLIES 9
rariasn
Honored Contributor

Re: rp 3410 critical error, urgent, pleas help

Hi Hasan,

Better thing is to call to the technical service.

sorry,
ran
Arunkumar.B
Trusted Contributor

Re: rp 3410 critical error, urgent, pleas help

HI Hasan

This is known bug.Pls log a case with HP.You have to upgrade the MP Firmware


Cheers
Arunkumar.B
Necessity breaks iron
mits
Respected Contributor

Re: rp 3410 critical error, urgent, pleas help

Is this a known MP firmware bug? There is not such a known issue resolved by the current MP firmware E.03.15 as far as I checked.
http://www2.itrc.hp.com/service/patch/patchDetail.do?patchid=PHSS_33094&sel={hpux:11.23,}&BC=main|search|

On the other hand, I agree the system experienced a problem that relates to the sensor "Voltage - Power Good". I would suggest you will capture full MP SEL and MP PS command output, then log a service call to HP.
YoungHwan, Ko
Valued Contributor

Re: rp 3410 critical error, urgent, pleas help

Hi..
This is IPF2 Decode result, if need more information is to call hp engineer..

0x20449185E30200A0 00000607D6020300

Timestamp (GMT) = Thu Jun 15 16:08:03 2006
Generator id: IPMB request slave address = 16; LUN = 0; Received over Channel 0
Event message format = IPMI version 1.0

Sensor
Number Triplet Data 2 Data 3
------ -------- ------ ------
D6 02:07:06 00 00

Decoding as system type: Long's Peak / Storm Peak

Sensor Number : Power is Good, source = VRMs, signal = BMC_PWR_GOOD
Sensor Type = Voltage
Event type = Discrete ?severity
Transition to non-recoverable
_____________________________________________________________
Hasan_9
Regular Advisor

Re: rp 3410 critical error, urgent, pleas help

YoungHwan,

What is IPF2 and how did you decode it?

Hasan
Sandman!
Honored Contributor

Re: rp 3410 critical error, urgent, pleas help

Alert Level 5 is an environmental problem most likely related to either or a combination of the following: temperature; humidity; acoustics; or sea-level

This is not an Itanium server so the IPF2 error codes do not apply to your machine. For resolution it's best to log a critical call with HP.

~cheers
tnsasiCMC
Occasional Visitor

Re: rp 2620 critical error, urgent, pleas help

hi

 

anybody help me to decode the following sl event

 

 


Log Entry 644: 29 Aug 2014 10:37:46
Alert Level 5: Critical
Keyword: Type-02 020706 132870
Voltage critical level - Check all boards with this voltage
Logged by: Baseboard Management Controller;
Sensor: Voltage - Power Good
Data1: transition to Non-recoverable
0x20540057FA0228D0 00000607D6020300

Robert_Jewell
Honored Contributor

Re: rp 2620 critical error, urgent, pleas help

Did you try anything shown above such as firmware?

if FW is up to date, what this saying that the sensor that detects that power is good is faulty.  

 

You dont say what type of server you are running, but if it is an rx2600 series, then look to the system board.  

 

You dont say what the actualy problem is (can you power on, is the message just transient?).   if you cannot power on, then bring your system down to a minimal config  (CPU 0 installed only) and try powering on again.

 

 

-Bob

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mits
Respected Contributor

Re: rp 2620 critical error, urgent, pleas help

Please don't discuss about IPF2 or provide any decoding results in this chat. The caller can open an HP support tiket for further troubleshooting. Of course, you all can provide your support/comments for the standard troubleshooting.