rp 5430 server Not Power On

[Woamenor]

Dear All

I am having HP rp-5430 server. The system won't power on when front panel power switch is turned on. the GSP error messages is:

Log Entry # 0 :
SYSTEM NAME: webconsole
DATE: 06/07/2010 TIME: 09:23:09
ALERT LEVEL: 13 = System hang detected via timer popping

SOURCE: 6 = platform
SOURCE DETAIL: 7 = power monitor SOURCE ID: 0
PROBLEM DETAIL: 4 = internal failure

CALLER ACTIVITY: 1 = initialization STATUS: F
CALLER SUBACTIVITY: 01 = self
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00

0x002000D46700101F 00000000 00000000 type 0 = Data Field Unused
0x582008D46700101F 00006E05 07091709 type 11 = Timestamp 06/07/2010 09:23:09
Type CR for next entry, Q CR to quit.



Log Entry # 1 :
SYSTEM NAME: webconsole
DATE: 06/06/2010 TIME: 23:39:09
ALERT LEVEL: 13 = System hang detected via timer popping

SOURCE: 1 = processor
SOURCE DETAIL: 1 = processor general SOURCE ID: 0
PROBLEM DETAIL: 4 = timeout

CALLER ACTIVITY: F = display_activity() update STATUS: 0
CALLER SUBACTIVITY: 00 = implementation dependent
REPORTING ENTITY TYPE: E = HP-UX REPORTING ENTITY ID: 00

0x78E000D41100F000 00000003 0000000A type 15 = Activity Level/Timeout
0x58E008D41100F000 00006E05 06172709 type 11 = Timestamp 06/06/2010 23:39:09
Type CR for next entry, - CR for previous entry, Q CR to quit.


Log Entry # 2 :
SYSTEM NAME: webconsole
DATE: 06/06/2010 TIME: 23:39:15
ALERT LEVEL: 14 = Fatal power or environmental problem prevents operation

SOURCE: 6 = platform
SOURCE DETAIL: 1 = cabinet SOURCE ID: FF
PROBLEM DETAIL: 1 = inlet overtemp

CALLER ACTIVITY: 4 = monitor STATUS: F
CALLER SUBACTIVITY: 06 = temperature sensor
REPORTING ENTITY TYPE: 2 = power monitor REPORTING ENTITY ID: 00

0x002000E161FF406F 00000000 00000000 type 0 = Data Field Unused
0x582008E161FF406F 00006E05 0617270F type 11 = Timestamp 06/06/2010 23:39:15
Type CR for next entry, - CR for previous entry, Q CR to quit

[Torsten.]

>> inlet overtemp

The environment is too hot.

[Woamenor]

Hi Torsten

to decrease the temperature
- I remove power cord from server for 2h and increase climatisation.
but I have the same problem

Thanks

[Torsten.]

Take a thermometer and measure the ambient temperature. What do you get?

[Woamenor]

OK

I have 25°C

[Woamenor]

ok
I have 25°C

[Torsten.]

What do you get from

GSP> ps

[Woamenor]

Ok

GSP> ps


PS

Power Monitor Status:
Firmware Revision : A
System Power state: Off Power Switch : Off
Temperature : Normal Selected fan state: Normal

Power supplies | Fan
# State Type | States
-----------------------------------------------------------
0 Normal Type 0 | Normal
1 Normal Type 0 | Normal
2 Not Installed - | Normal
3 - - | Normal
4 - - | Normal
5 - - | Normal
6 - - | Normal
7 - - | Normal

[Woamenor]

For the best view, the PS command output is in the attached file

[Andrew Rutter]

hi,

well you are within the operating temperature range of 5-35c so should be ok now. also the ps output looks normal for a system not powered on.

you may have a problem with the power monitor pca? could you open the top of the server and see what or which if any leds are on/blinking on the power monitor pca. this is the upright board at the side of the server from the system board.

when you try and power the server on do you get anything on the local console output? does it start and stop or just dead? and chassis codes

also see this manual for troubleshooting and checking the voltages present to see what is working

http://docs.hp.com/en/rp54xx_Update/rp54xx_Update.pdf


also the timer popping error is due to the firmware most likely, of the GSP.

type he in the gsp to see what version you have installed

Andy