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тАО06-17-2010 01:50 PM
тАО06-17-2010 01:50 PM
Keyword: BOOT_START
Keyword: BOOT_CCQUEUE_START
Keyword: BOOT_INIT_CHASSIS_CODES
Keyword: NVM_RESTARTED
Keyword: NVM_PARMS
Keyword: BOOT_TIMESTAMP
Keyword: BOOT_CCQUEUE_END
Keyword: BOOT_CPUS_PRESENTL
Keyword: BOOT_CPU_CACHE_FUSE_INIT
Keyword: Type-02 127002 1208322
Keyword: Type-02 127002 1208322
Keyword: BOOT_START
Keyword: BOOT_CCQUEUE_START
I googled the "Type-02 127002 1208322" "Soft Reset", didn't find what it is.
Please help.
Thanks,
Jack
Solved! Go to Solution.
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тАО06-17-2010 02:00 PM
тАО06-17-2010 02:00 PM
SolutionNo HPMC, so doesn't look like you lost a processor.
I would suspect based on the logs that either the boot disk has failed or been damaged, or there is a problem with the disk controller.
I recommend booting into hardware diagnostics and testing the system.
I hope you have an Ignite backup handy, because I think it likely that you will need it.
SEP
Owner of ISN Corporation
http://isnamerica.com
http://hpuxconsulting.com
Sponsor: http://hpux.ws
Twitter: http://twitter.com/hpuxlinux
Founder http://newdatacloud.com
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тАО06-17-2010 02:51 PM - last edited on тАО04-21-2022 10:18 PM by Parvez_Admin
тАО06-17-2010 02:51 PM - last edited on тАО04-21-2022 10:18 PM by Parvez_Admin
Re: rp3410 doesn't boot
Thanks Steven. This is a old box I just inherited from previous admin vi hpand I am pretty new for HP servers. I tried to find the diagnostic tools from
[admin:invalid link removed, please visit https://support.hpe.com]
But it lead me no where. Any suggestion where I can download it?
BTW, you are too fast, I haven't upload the system information yet
Thanks.
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тАО06-17-2010 02:53 PM
тАО06-17-2010 02:53 PM
Re: rp3410 doesn't boot
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тАО06-17-2010 07:14 PM
тАО06-17-2010 07:14 PM
Re: rp3410 doesn't boot
Looks like you have a HW issue on hand, either the CPU is faulty or the Mother Board itself..
As you mentioned its a single CPU system but both of them are not seen from SS command.
[rp3410] MP:CM> ss
SS
System Processor Status:
Monarch Processor: 0
Processor Module 0: Not Installed <==
Processor Module 1: Not Installed <==
Try this...
MP:CM>RB
Check if this works, if not..
Do a complete power cycle of the box, that is remove the power cable from the socket leave for two mins and plug it back and power on the system check if this works.
If none of the above resolve the issue log a case with HP and they will help you to replace the faulty hardware.
Best Regards,
Prashanth
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тАО06-18-2010 05:01 AM
тАО06-18-2010 05:01 AM
Re: rp3410 doesn't boot
I did rb yesterday and unplugged power cable several times( might not be 2 minutes long), didn't work. Will give it another try today. I reseated all the memory yesterday, it still not booting, but much more "stable" now ( everytime it dead in exact same step BOOT_CPU_CACHE_TEST_INIT on system firmware 1).
I will try to find the diagnostic tool, will update this thread later.
Thanks!
0 SFW 0 2 0x3400006300E00000 0000000000000000 BOOT_START
1 SFW 0 0 0x1600128000E00000 0000000000000000 BOOT_CCQUEUE_START
2 SFW 0 0 0x160012BE00E00000 0000000000000000 BOOT_INIT_CHASSIS_CODES
3 SFW 0 1 0x2100127000E00000 FFFFFFF0F0430000 NVM_RESTARTED
4 SFW 0 0 0x1600127300E00000 0000000900015C80 NVM_PARMS
5 SFW 0 0 0x0B00104B00E00000 0007DA06120C1A34 BOOT_TIMESTAMP
6 SFW 0 0 0x1600128100E00000 0000000000000004 BOOT_CCQUEUE_END
7 SFW 0 0 0x1600104700E00000 00000000000000FE BOOT_CPUS_PRESENTL
8 BMC 2 0x204C1B660D020050 FFFF0103FDC00300 Type-02 c00301 12583681
18 Jun 2010 12:26:53
9 SFW 0 0 0x160012BB00E00000 0000000000000000 BOOT_CPU_CACHE_FUSE_INIT
10 SFW 1 0 0x160012BB01E00000 0000000000000001 BOOT_CPU_CACHE_FUSE_INIT
11 SFW 0 0 0x0300142C00E00000 0000000000000000 CPU_CACHE_REPAIR_ALL
12 SFW 0 0 0x0300142E00E00000 0000000000000000 CACHE_REPAIR_ALL_REPAIRS_M ADE
13 SFW 0 0 0x0300142F00E00000 0000000000000000 CPU_CLEAR_ERROR_LOGS
14 SFW 1 0 0x0300142C01E00000 0000000000000001 CPU_CACHE_REPAIR_ALL
15 SFW 0 0 0x0300143100E00000 0000000000000000 CPU_CLEAR_ERROR_LOGS_ERASE D
16 SFW 1 0 0x0300142E01E00000 0000000000000000 CACHE_REPAIR_ALL_REPAIRS_M ADE
17 SFW 0 0 0x160012BC00E00000 0000000000000000 BOOT_CPU_CACHE_TEST_INIT
18 SFW 1 0 0x0300142F01E00000 0000000000000001 CPU_CLEAR_ERROR_LOGS
19 SFW 1 0 0x0300143101E00000 0000000000000000 CPU_CLEAR_ERROR_LOGS_ERASE D
20 SFW 1 0 0x160012BC01E00000 0000000000000001 BOOT_CPU_CACHE_TEST_INIT
Log Entry 20:
Alert Level 0: Minor Forward Progress
Keyword: BOOT_CPU_CACHE_TEST_INIT
Cpu is beginning it's cache test and initialization.
Logged by: System Firmware 1
Data: Implementation dependent data field
0x160012BC01E00000 0000000000000001
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тАО06-18-2010 07:14 AM
тАО06-18-2010 07:14 AM
Re: rp3410 doesn't boot
I guess it's time to follow HP's suggestion to do the last task for HP product:
Recycle and dispose :-(
Thanks all for your help
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тАО06-19-2010 12:56 PM
тАО06-19-2010 12:56 PM
Re: rp3410 doesn't boot
it looks like cpu fault to me, as it wont pass the cpu cache test. first step would be be to replace this, and the cpu vrm attached to it.
Andy
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тАО06-22-2010 06:40 AM
тАО06-22-2010 06:40 AM
Re: rp3410 doesn't boot
I have a dumb question: How to remove the CPU?
I have removed the VRM, unscrewed the 4 T20 security torx screws, but seems there is a small lock on the socket need to be tweaked counterclockwise, and there is noway I can reach it ( it's under the CPU part), Do I need a special HP tool to do this?
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тАО06-22-2010 06:44 AM
тАО06-22-2010 06:44 AM
Re: rp3410 doesn't boot
I don't have the part number here, but an alternative is AB601-62026.
Hope this helps!
Regards
Torsten.
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