rp3410 problem

[Slawek Ksiazek]

I have problem with rp3410 machine after turn on i see on virtual front panel information about problem with system detect

Status | Fatal System State detected. Check System Event Log (SL) for error
| messages.

show logs give me information about problem with procesor

Log Entry 5: 00:05:51
Alert Level 3: Warning
Keyword: Type-02 076f03 487171
No events were received from system firmware
Logged by: Baseboard Management Controller;
Sensor: Processor
Data1: FRB2/Hang in POST failure
0x200000015F020060 FFFF036F00070300


On front panel i see led 2 and system blink red

What you think about my problem, ? Thanks a lot for help.


Slawek

[Torsten.]

I think there are more related messages about the problem in the MP system logs - not just this single message.

Check them and contact hp support, if needed.

[Slawek Ksiazek]

Log Entry 69: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 08ef03 585475
Power supply AC restored
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 2
Data1: Power Supply A/C lost (Deassertion)
0x200000000B020460 FFFF03EF41080300


Log Entry 68: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 08ef01 585473
Power supply OK
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 2
Data1: Power Supply Failure Detected (Deassertion)
0x200000000B020450 FFFF01EF41080300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 67: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 086f00 552704
Power supply inserted
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 2
Data1: Presence Detected
0x200000000B020440 FFFF006F41080300


Log Entry 66: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 08ef03 585475
Power supply AC restored
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply A/C lost (Deassertion)
0x200000000B020430 FFFF03EF40080300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 65: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 08ef01 585473
Power supply OK
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Power Supply Failure Detected (Deassertion)
0x200000000B020420 FFFF01EF40080300


Log Entry 64: 00:00:11
Alert Level 2: Informational
Keyword: Type-02 086f00 552704
Power supply inserted
Logged by: Baseboard Management Controller;
Sensor: Power Supply - Power Supply 1
Data1: Presence Detected
0x200000000B020410 FFFF006F40080300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 63: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 226f00 2256640
ACPI state S0 (on)
Logged by: Baseboard Management Controller;
Sensor: System ACPI Power State - ACPI State
Data1: S0/G0 working
0x200000000A020400 FFFF006FFA220300


Log Entry 62: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 1b0801 1771521
Hot Swap Cage: SCSI cable attached
Logged by: Baseboard Management Controller;
Sensor: Cable / Interconnect - SCSI ChExt Cable
Data1: Device Inserted/Device Present
0x200000000A0203F0 FFFF0108F61B0300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 61: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 0d0800 854016
Hot swap Cage: Drive removed
Logged by: Baseboard Management Controller;
Sensor: Drive Slot (Bay) - SCSI Device 2
Data1: Device Removed/Device Absent
0x200000000A0203E0 FFFF0008F30D0300


Log Entry 60: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 0d0800 854016
Hot swap Cage: Drive removed
Logged by: Baseboard Management Controller;
Sensor: Drive Slot (Bay) - SCSI Device 1
Data1: Device Removed/Device Absent
0x200000000A0203D0 FFFF0008F20D0300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 59: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 0d0800 854016
Hot swap Cage: Drive removed
Logged by: Baseboard Management Controller;
Sensor: Drive Slot (Bay) - SCSI Device 0
Data1: Device Removed/Device Absent
0x200000000A0203C0 FFFF0008F10D0300


Log Entry 58: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 3B (Disk)
Data1: Performance Met
0x200000000A0203B0 FFFF0006EF040300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 57: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 3F (Disk)
Data1: Performance Met
0x200000000A0203A0 FFFF0006EE040300


Log Entry 56: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 2B (Memory)
Data1: Performance Met
0x200000000A020390 FFFF0006ED040300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 55: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 2F (Memory)
Data1: Performance Met
0x200000000A020380 FFFF0006EC040300


Log Entry 54: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan CPU1 (L)
Data1: Performance Met
0x200000000A020370 FFFF0006EB040300


MP:SL (+,-,,D, F, L, J, H, K, T, A, U, ? for Help, Q or Ctrl-B to Quit) >-



Log Entry 53: 00:00:10
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan CPU0 (R)
Data1: Performance Met
0x200000000A020360 FFFF0006EA040300


Log Entry 52: 00:00:09
Alert Level 2: Informational
Keyword: Type-02 040600 263680
Fan performance OK
Logged by: Baseboard Management Controller;
Sensor: Fan - Fan 1L (Power)
Data1: Performance Met
0x2000000009020350 FFFF0006E9040300

[Torsten.]

First you posted log entry 5 and now 52 - 69.

I would guess there is something between ...

[JP Watson]

If the issue is consistant, it would be easier to access the MP and clear the logs, then power it on and capture the logs for review.

However, the error you posted initially, "FRB2/Hang in POST failure", is an indication that the processor did not start and the BMC timed out.

Was anything done to or chnaged on the system before this started?

In the case of an FRB2/hang, it is likely either a issue with the processor or the system board (cpu socket). Being this is a rp3410, you only have one cpu. You could try reseating the processor if you feel comfortable doing so, and have the tools to unlock it from the socket. Be careful not to bend any pins.

Refer to the "Removing and Replacing a Dual Processor Module" of the User Service Guide at http://docs.hp.com/en/A7137-96008/A7137-96008.pdf.

[TTr]

Maybe these logs are from a previous life of the server (factory install or previous usage). I would do what JP suggested and clear the logs and start fresh. If there is a problem, it will log a new entry.