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rp7410 BPS is not normal ,please help me!

eddy chai
Occasional Visitor

rp7410 BPS is not normal ,please help me!

The voltage is not normal,please look the output of command 'de'

MP:CM> ps

Display detailed status of the selected MP bus device.


The following MP bus devices were found:
+---+----+----+-----+-----+-------+-----+
| | | | | | | |
| | |LAN\| Sys | | IO | |
|Cab| MP |SCSI|Bkpln|Cells|Chassis| BPS |
| # |M S|0 1| | 0 1 | 0 1 | 0 1 |
+---+----+----+-----+-----+-------+-----|
| 0 |* | *| * | * * | * * | * * |
+---+----+----+-----+-----+-------+-----+

You may display detailed power and hardware status for the following items:

T - Cabinet
S - System Backplane
G - MP (Core I/O)
P - IO Chassis
C - Cell
Select Device: t

HW status for rp7410 cabinet : NO FAILURE DETECTED

Power switch is on
Right Door is closed
Top Door is closed
Left Door is closed

Total Power Available 7200 VA
Total Power Needed 2208 VA
Power Redundancy : redundant
Power Viability : viable


Power Status
---------------+-----+-----+-------+-----+
| | | | |
| Sys | | IO | |
|Bkpln|Cells|Chassis| BPS |
| | 0 1 | 0 1 | 0 1 |
---------------+-----+-----+-------+-----|
Populated | * | * * | * * | * * |
Enabled | * | * * | * * | * * |
Power OK | * | * * | * * | * * |
Warning/Fault | | | | |
Attention LED | | | | |


AC Line status:
Line A0 Present
Line A1 Present
Line B0 Present
Line B1 Present

-- Press to continue, or 'Q' to Quit --

Front Fan Speed : normal
Rear Fan speed : normal
I/O Bay Fan Speed : normal
Temperature state : normal
Fan Redundancy : redundant
Overtemp Shutdown Enabled


| BPS | PCI |
| Fans| Fans |
| 0 1 | 0 1 2 3 4 5 |
+-----------+-----+-------------+
Populated | * * | * * * * * * |
Failing | | |
Failed | | |

| Standby/Main Fans |
| |
| 0 1 2 3 |
+-----------+-------------------+
Populated | * * * * |
Failing | |
Failed | |

| Cell Fans |
| 0 1 2 3 4 |
+-----------+-----------+
Cell 0 | |
Populated | * * * * * |
Failing | |
Failed | |
Cell 1 | |
Populated | * * * * * |
Failing | |
Failed | |

MP:CM> de

Display summary status of the selected MP device.

B - BPS (Bulk Power Supplies)
U - CLU (Cabinet Utilities: Fans, Intrusion, Clock's etc.)
A - PACI (Partition Console Interface)
G - MP (Management Processor)
P - PM (Power Management)
H - Cell Board Controller (PDHC)
Select device: b
Enter slot number: 0
Cached or Actual data [C]/A:

Cabinet 0 Detailed Bulk Power Supply Cached Status
Bulk Power Supply 0, Firmware Revision 2.24

48 Volt rail V/I State : Overvolt Undervolt Overcurrent V0(v) V1(v) I(A)
ok ok ok 0 39 0

Standby rail ok

Temperature ok
Internal fan Status ok

UPS Save mode disabled
Active AC lines = 0 1

Power Out kill pin ok
Temp Sensor hardware ok
Microprocessor self test ok
Bulk Firmware Return Code 255 (OK)

MP:CM>
MP:CM> de

Display summary status of the selected MP device.

B - BPS (Bulk Power Supplies)
U - CLU (Cabinet Utilities: Fans, Intrusion, Clock's etc.)
A - PACI (Partition Console Interface)
G - MP (Management Processor)
P - PM (Power Management)
H - Cell Board Controller (PDHC)
Select device: b
Enter slot number: 1
Cached or Actual data [C]/A:

Cabinet 0 Detailed Bulk Power Supply Cached Status
Bulk Power Supply 1, Firmware Revision 2.24

48 Volt rail V/I State : Overvolt Undervolt Overcurrent V0(v) V1(v) I(A)
OK OK OK 48 48 8

Standby rail Overcurrent/Undervoltage Fault : FALSE

Overtemp fault = FALSE : High temp warning = FALSE
Internal fan Status OK

UPS Save mode disabled
Active AC lines = 0 1

Power Out kill pin OK
Internal Fan Status OK
Temp Sensor hardware OK
Microprocessor self test OK
Bulk Firmware Return Code 255 (OK)
4 REPLIES
eddy chai
Occasional Visitor

Re: rp7410 BPS is not normal ,please help me!

MP:CM> sysrev

Cabinet FPGA and Firmware revision report

System Backplane : GPM FM OSP
------- ------- -------
1.002 1.002 1.002

PCI Backplane : LPM HS
------- -------
1.002 1.000

LPM BOB DRAIN PDHC PDC
------- ------- ------- ------- -------
CELL 0 : 2.002 1.000 1.001 2.004 17.008
CELL 1 : 2.002 1.000 1.001 2.004 17.008

FPGA MP
------- -------
Master Core IO : 2.008 4.020
Slave Core IO : 0.000 0.000
SKR_1
Trusted Contributor

Re: rp7410 BPS is not normal ,please help me!

Log an case with HP if you are having HP support, you may need to replace one of the BPS.

Thanks

SKR
Andrew Rutter
Honored Contributor

Re: rp7410 BPS is not normal ,please help me!

hi,

see this advisory on hp.com

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00519570&jumpid=em_EL_Alerts/US/Apr06_ALL/Alerts

check the outputs of both PSU's installed and check the power cables aswell.

Andy
eddy chai
Occasional Visitor

Re: rp7410 BPS is not normal ,please help me!

thanks,the problem is solved, I examine the BPS0 with command de on MP.

This time ,I choose de --b--a ,the voltage is normal.