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rp7410 crashes after QPK upgrade from 2003 to 2007

Pradep
Regular Advisor

rp7410 crashes after QPK upgrade from 2003 to 2007

Hi,

my rp7410 hpux11iv1 is crashing after patch upgrade to any level from June 2003. i have tried upgrade to Dec 2004, June 2006, June 2007, June 2008..all the cases it panic during boot. Any clue from the message below ?

thanks in advance,

Stored message buffer up to panic:
et: 270
lbp->Cmdindex: 6
lbp->last_nexus_index: 2d
lbp->nexus_index: 2e
uCmdSent: 5005940 uNexus_offset: 200256b8
last lbp->puStatus [0000000041635698]:
00031100 00031100 00031100 00031100
next lbp->puStatus [00000000416356a8]:
00031100 00031100 00031100 00031100
From most recent interrupt:
ISTAT: 0a, SIST0: 80, SIST1: 00, DSTAT: 80, DSPS: 00000000
lsp: 0x0000000044023890
bp->b_dev: cb021002
scb->io_id: 2000002
scb->cdb: 12 00 00 00 24 00
lbolt_at_timeout: 0, lbolt_at_start: 0
lsp->state: 5
Jump Table entry [0000000041630100]: 00001100 88010288
lsp->puScript [0000000041631000]:
09000020 15a16680 004d8000 09000004
15a16600 004d8000 78370000 00000000
DSAtbl->host_iocb_index: 6
DSAtbl->host_iocb_addr: 20025980
stored scratcha: 0xff075100
scratch_lsp: 0x0000000044023890
c8xx_iocb [fffffff048010b00]:
06005980 ff005100 20021000 9f013e80
00000009 20025960 00000006 2002596c
Pre-DSP script dump [fffffff048010280]:
828a0000 ffffffc8 83830000 00000268
1b000000 00000048 80840000 00000258
Script dump [fffffff0480102a0]:
1f000000 00000030 80840000 00000250
7c027f00 00000000 60000040 00000000

SCSI: Unhandled phase mismatch (MESG_IN_PHASE) -- lbolt: 2334, dev: cb021002
lbp->state: 30008
lbp->offset: ffffffff
lbp->nominalOffset: 270
lbp->Cmdindex: 9
lbp->last_nexus_index: 2f
lbp->nexus_index: 30
uCmdSent: 8005a00 uNexus_offset: 200256c0
last lbp->puStatus [00000000416356a0]:
00031100 00031100 00031100 00031100
next lbp->puStatus [00000000416356b0]:
00031100 00031100 00031100 00031100
From most recent interrupt:
ISTAT: 0a, SIST0: 80, SIST1: 00, DSTAT: 80, DSPS: 00000000
lsp: 0x0000000044023890
bp->b_dev: cb021002
scb->io_id: 2000002
scb->cdb: 12 00 00 00 24 00
lbolt_at_timeout: 0, lbolt_at_start: 0
lsp->state: 5
Jump Table entry [0000000041630100]: 00001100 88010288
lsp->puScript [0000000041631000]:
09000020 15a16680 004d8000 09000004
15a16600 004d8000 78370000 00000000
DSAtbl->host_iocb_index: 9
DSAtbl->host_iocb_addr: 20025a40
stored scratcha: 0xff075100
scratch_lsp: 0x0000000044023890
c8xx_iocb [fffffff048010b00]:
09005a40 ff005100 20021000 9f013e80
00000009 20025a20 00000006 20025a2c
Pre-DSP script dump [fffffff048010280]:
828a0000 ffffffc8 83830000 00000268
1b000000 00000048 80840000 00000258
Script dump [fffffff0480102a0]:
1f000000 00000030 80840000 00000250
7c027f00 00000000 60000040 00000000

SCSI: Unhandled phase mismatch (MESG_IN_PHASE) -- lbolt: 2335, dev: cb021002
lbp->state: 30008
lbp->offset: ffffffff
lbp->nominalOffset: 270
lbp->Cmdindex: c
lbp->last_nexus_index: 31
lbp->nexus_index: 32
uCmdSent: b005ac0 uNexus_offset: 200256c8
last lbp->puStatus [00000000416356a8]:
00031100 00031100 00031100 00031100
next lbp->puStatus [00000000416356b8]:
00031100 00031100 00031100 00031100
From most recent interrupt:
ISTAT: 0a, SIST0: 80, SIST1: 00, DSTAT: 80, DSPS: 00000000
lsp: 0x0000000044023890
bp->b_dev: cb021002
scb->io_id: 2000002
scb->cdb: 12 00 00 00 24 00
lbolt_at_timeout: 0, lbolt_at_start: 0
lsp->state: 5
Jump Table entry [0000000041630100]: 00001100 88010288
lsp->puScript [0000000041631000]:
09000020 15a16680 004d8000 09000004
15a16600 004d8000 78370000 00000000
DSAtbl->host_iocb_index: c
DSAtbl->host_iocb_addr: 20025b00
stored scratcha: 0xff075100
scratch_lsp: 0x0000000044023890
c8xx_iocb [fffffff048010b00]:
0c005b00 ff005100 20021000 9f013e80
00000009 20025ae0 0000...

System Panic:

linkstamp: Sun Oct 5 20:15:23 SST 2008
_release_version: @(#) $Revision: vmunix: vw: -proj selector s: CUPI80_BL2000_1108 -c 'Vw for CUPI80_BL2000_1108 build' -- cupi80_bl2000_1108 'CUPI80_BL2000_1108' Wed Nov 8 19:24:56 PST 2000 $
panic: I/O system hang

PC-Offset Stack Trace (read across, top of stack is 1st):
0x0020ec58 0x0038b47c 0x008cfb0c
0x0003fc70 0x00263790 0x0016892c
0x0017a7fc 0x00178424
End Of Stack



*** A system crash has occurred. (See the above messages for details.)
*** The system is now preparing to dump physical memory to disk, for use
*** in debugging the crash.

ERROR: Your system crashed before I/O and dump configuration was complete.
A crash dump cannot be taken under these circumstances without
special configuration. Contact your HP support representative.

3 REPLIES
Dennis Handly
Acclaimed Contributor

Re: rp7410 crashes after QPK upgrade from 2003 to 2007

It seems your problem is:
panic: I/O system hang
Do you know what device cb021002 is?

Have you tried contacting the Response Center yet?
Pradep
Regular Advisor

Re: rp7410 crashes after QPK upgrade from 2003 to 2007

cb021002 - assuming character device file. minor number.

i have tape drive with number 021000.
but nothing as 021002.
Pradep
Regular Advisor

Re: rp7410 crashes after QPK upgrade from 2003 to 2007

It was the tape drive problem, as guessed.
System boots fine after removing it.
thanks.