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rp8400 boot problem.URGENT!

stephen peng
Valued Contributor

rp8400 boot problem.URGENT!

dear all,
I've got a rp8400 boot problem.When I run PE from MP:CM> to power the cabinet, the Cells' status from vfp were "Power On", and then they stayed at Power On status, not went forward to boot the partition; then I run rs to reset the partition, Cells' status from vfp were "Reset" and stayed. It seemed that MP just dilivered the signal to Cells and then system did not tried to boot the partition. I've swapped the MPs, and swapped the Cells(0 and 1), nothing got better.attached file is output from MP's ps command, hopefully it would provide some usefull detail. It did tell that HW status of CELLs was not ok.
What would be the cause of this problem?


Thank you for your reply.
9 REPLIES
Viveki
Trusted Contributor

Re: rp8400 boot problem.URGENT!

There are VRM failures for both the cell boards. Please correct it.
stephen peng
Valued Contributor

Re: rp8400 boot problem.URGENT!

Viveki,
Thank you for you reply!
Where to tell that there were VRM errors of both Cell boards? I compared to the situation of a running rp8400, and they were the same.
Viveki
Trusted Contributor

Re: rp8400 boot problem.URGENT!

Hi,

I am sorry, it may not be the VRM failures. I have overlooked the logs.

Go through the logs collected. Check for the phrase "FAILURE DETECTED" (you can see it for both the cell boards)

Could you share the following logs?

MP>sl
sel ==> For selecting â System Event LogÂ
d ==> For selecting â dump " wait for completion of this command
Ctrl+b ==> To exit from SEL menu
MP>sl
fpl ==> For selecting â Forward progress LogÂ
d ==> For selecting â dump " wait for completion of this command
Ctrl+b ==> To exit from SEL menu


stephen peng
Valued Contributor

Re: rp8400 boot problem.URGENT!

Viveki,
No particular log from SL, I am sure about that. Everything seemed fine, just the partition could not boot, or could not enter selftest procedure.
Viveki
Trusted Contributor

Re: rp8400 boot problem.URGENT!

Stephen,

Did any changes recently? How many nPars are there?

I could see that both the cell boards are in BIB "Boot is blocked"

stephen peng
Valued Contributor

Re: rp8400 boot problem.URGENT!

Just one partition.
What you read also confused me, I thought that the root cause of this issue produce this.
Michael Steele_2
Honored Contributor

Re: rp8400 boot problem.URGENT!

Hi

There is not enough information to determine anything except the following:


HW status for Cell 0 : FAILURE DETECTED

Core cell is INVALID

HW status for Cell 1 : FAILURE DETECTED

Core cell is INVALID

This is kind of a generic message. If it were the VRM (* voltage regulator module *) there would be an additional message.

You're going to have to get HP out there, regardless.

Also, look in ISEE. ISEE is the phone HP on error application. If you had ISEE HP would already have the logs, the solution, and be at your door.
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stephen peng
Valued Contributor

Re: rp8400 boot problem.URGENT!

Problem had been solved before, and that was caused by the old firmware version. After upgrading both cells' firmware, it was ok.

Thank you for you concern.
stephen peng
Valued Contributor

Re: rp8400 boot problem.URGENT!

see reply before