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Compatibility with the e3000 and Hp 9000 printer

Will Klein
Occasional Visitor

Compatibility with the e3000 and Hp 9000 printer

I have two HP9000 DN printers managed by a e3000 server. The 9000 will occasional printer duplicate spool file without being asked. The code for the print job does not support this. Also the e3000 error log reports a power failure or interruption while printing but the printer does not show the same error.Any ideas?
3 REPLIES
Kwan Fong, Emile
Honored Contributor

Re: Compatibility with the e3000 and Hp 9000 printer

Hello Will,

Please provide details on errors messages and/or errors numbers if any. How are printers connected to the e3000 server? Serially via DTC? or Network connection using JetDirect Interface?
King is the customer!
Will Klein
Occasional Visitor

Re: Compatibility with the e3000 and Hp 9000 printer

The printers are connected using jet direct cards on a network.

Re: Compatibility with the e3000 and Hp 9000 printer

Had a similar issue on an HP-UX I installed the latest version of the JetDirect software and it fixed the issue.