HPE 3PAR StoreServ Storage
1748213 Members
3798 Online
108759 Solutions
New Discussion

Re: 3PAR 7200 replacement disk missing from firmware database

 
SOLVED
Go to solution
jdowl
Occasional Visitor

3PAR 7200 replacement disk missing from firmware database

Inserted replacement disk HITACHI HUC109090CSS600, listing firmware revision A5B0. Is this a suitable replacement disk or must firmware be at 3P02 to start with ? 

3PAR1 cli% showpd -i
Id CagePos State ----Node_WWN---- --MFR-- -----Model------ -Serial- -FW_Rev- Protocol MediaType -----AdmissionTime-----
--- 2:9:0 failed 5000***057A30*** HITACHI HUC109090CSS600 KXJWNZXW A5B0 SAS -- -----------------------
0 0:0:0 normal 5000***022404*** HITACHI HCBRE0900GBAS10K KPW4B8YF 3P02 SAS Magnetic 2013-08-06 12:35:06 IDT

servicemag resume failed to get drive device type

updatepd fails to upgrade firmware

OS is at

3PAR1 cli% showversion
Release version 3.2.2 (MU4)
Patches: P56,P59,P74,P84,P85,P91
Firmware Database 3.2.2.682 (P91)
Drive Firmware 3.2.2.682 (P91)

3PAR1 cli% checkhealth node pd
Checking node
Checking pd
Component -------------Summary Description------------- Qty
PD Unbalanced PD types in Cages 1
PD Magazines with failed servicemag operations 1
PD PDs with model missing from firmware database 1
PD PDs that are failed 1
-----------------------------------------------------------

Where does updatepd get latest drive firmware from, does it download it or simply pull it from the OS version, patches applied?

Thanks, 

 

1 REPLY 1
Torsten.
Acclaimed Contributor
Solution

Re: 3PAR 7200 replacement disk missing from firmware database

The 3PAR firmware brings all firmware. If a device is not known by the firmware, you cannot use it.
See
showfirmwaredb
for known devices.

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!