HPE 3PAR StoreServ Storage

3PAR License Error

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Martin Hanspeter
Occasional Advisor

3PAR License Error



i´ve a problem with a 3PAR 7200. When i launch the command showlicense i get always the following error:

Eagle IPC transport error: EA_PROCESS_DOWN     -- Message canceled because of process down


Also in the IMC is displayed "no license".


I´ve restarted both Nodes.


Can anyone help me?

Thank you



Dennis Handly
Acclaimed Contributor

Re: 3PAR License Error

What version of the OS do you have?

I've seen this happen when nodesvr aborts because when you pasted the license, you left off some lines at the end.

If you use "showlicense -raw" you can compare it with your original license.


>I've restarted both Nodes.


This wouldn't help.

Martin Hanspeter
Occasional Advisor

Re: 3PAR License Error

I ´ve opened a ticket at the HP Support which launched some commands with the user "root".


Then he has killed some process and restarted them. After the restart of this process i was able to see the license.


thank you