3PAR Storserv 8000 IP address and console password unknown - Reset 3PAR to factory settings

[ndkheswa]

Good Day,

How can I reset the 3PAR storserv 8000 to factory settings?  The default IP address of 192.168.1.100 is not accessible and the new IP address that might have been configured when the device was initialized is not known.  I tried to login to the serial console but I don't know the 3paradm password as well as the console user password.

BR//

Ndoda

[Cali]

No need to reset.

You can change the IP in the Serial Console (Number 2).

But the Login is not 3paradm, it is: console / cmp43pd.

If you have a newer IOS, the password is encrypted, in this case open an Support Case and they give you the Serial Login.

For Deinstallation, you also need to Login to the Serial Console (Number 6).

3PAR Console Menu 1400293-1 3.x.x.xxx

1. Out Of The Box Procedure

2. Re-enter network configuration

3. Update the CBIOS

4. Enable or disable CLI error injections

5. Perform a Node-to-Node rescue

6. Set up the system to wipe and rerun ootb

7. Cancel a wipe

8. Perform a deinstallation

9. Update the system for recently added hardware (admithw)

10. Check system health (checkhealth)

11. Load network configuration

[ndkheswa]

Thank you for your response.  I tried the credencials that you provided but they didn't work:

console / cmp43pd

The specific model is Storserv 8440.

CZ3633KW7X-0 login: console
Password:
RtP_sE: error string is: access denied
Password:

Login incorrect

[yapk77]

You have strong password setup, so you need to contact HPE support to get the console password.

http://h20564.www2.hpe.com/hpsc/doc/public/display?docId=emr_na-c04761583