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06-24-2021 11:13 PM
06-24-2021 11:13 PM
3PAR7200 firmware upgrade
Good day
SP version 5.0.6
3par version: 322 mu4 + all patches
I staged 322 mu6 but when i want to run pre-checks to install it says "You do not have the authority to perform the update. Contact HPE support for assistance"
I do understand but this array is out of support. Im using SP admin user.
Any help will be apprciated
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06-25-2021 02:14 AM
06-25-2021 02:14 AM
Re: 3PAR7200 firmware upgrade
Give a try from hpepartner user login.
Hope this helps!
Regards
Subhajit
I am an HPE employee
If you feel this was helpful please click the KUDOS! thumb below!
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I work for HPE
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06-25-2021 02:20 AM - edited 06-25-2021 02:20 AM
06-25-2021 02:20 AM - edited 06-25-2021 02:20 AM
Re: 3PAR7200 firmware upgrade
Hi
Thanks for the response
Still the same even with hpepartner user
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07-20-2021 06:07 AM
07-20-2021 06:07 AM
Re: 3PAR7200 firmware upgrade
Hi all
Does anybody else perhaps seen this issue before?
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11-03-2021 01:39 PM
11-03-2021 01:39 PM
Re: 3PAR7200 firmware upgrade
Hello,
I have the same problem
I have upgarded sp to 5.8
I need to upgrade from 3.2.2 mu6 to 3.3..1 MU2
when I try to upgrade firmware I receive the same error
I have tried with the hpepartner user without success
thanks