3PAR7200 firmware upgrade

[CRD]

Good day

SP version 5.0.6

3par version: 322 mu4 + all patches

I staged 322 mu6 but when i want to run pre-checks to install it says "You do not have the authority to perform the update. Contact HPE support for assistance"

I do understand but this array is out of support. Im using SP admin user.

Any help will be apprciated

[SUBHAJIT KHANBARMAN_1]

@CRD 

Give a try from hpepartner user login.

Hope this helps!
Regards
Subhajit

I am an HPE employee

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[CRD]

Hi

Thanks for the response

Still the same even with hpepartner user

[CRD]

Hi all

Does anybody else perhaps seen this issue before?

[dex-mase]

Hello,

I have the same problem

I have upgarded sp to 5.8

I need to upgrade from 3.2.2 mu6 to 3.3..1 MU2

when I try to upgrade firmware I receive the same error

I have tried with the hpepartner user without success

thanks