HPE 3PAR StoreServ Storage

3PAR7200 firmware upgrade

 
CRD
Frequent Advisor

3PAR7200 firmware upgrade

Good day

SP version 5.0.6

3par version: 322 mu4 + all patches

I staged 322 mu6 but when i want to run pre-checks to install it says "You do not have the authority to perform the update. Contact HPE support for assistance"

I do understand but this array is out of support. Im using SP admin user.

Any help will be apprciated

4 REPLIES 4

Re: 3PAR7200 firmware upgrade

@CRD 

Give a try from hpepartner user login.

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

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CRD
Frequent Advisor

Re: 3PAR7200 firmware upgrade

Hi

Thanks for the response

Still the same even with hpepartner user





CRD
Frequent Advisor

Re: 3PAR7200 firmware upgrade

Hi all

Does anybody else perhaps seen this issue before?

dex-mase
Advisor

Re: 3PAR7200 firmware upgrade

Hello,

I have the same problem

I have upgarded sp to 5.8

I need to upgrade from 3.2.2 mu6 to 3.3..1 MU2

when I try to upgrade firmware I receive the same error

I have tried with the hpepartner user without success

 

 

thanks