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3par Service processor SP4- Not accessible

 
Advisor

3par Service processor SP4- Not accessible

I have 3par 8200 storage ,The SP v4X virtual machine is not acccessable (web or putty only direct console is running) that happened after I moved the VM from a host to another .

An error appear at start of the vm "eth0 seem to be not presented" , I assum the issue regarding the mac address of this VM is still from the old host and does not changed in the network configuration file ,

My question how to solve that , how to intially login to the redhat SP machine and edit the network configuration file , or if some one help me with SP v4 ISO to install a fress SP VM with small doc provide config steps. or any other option to solver that

Many Thanks

8 REPLIES 8
HPE Pro

Re: 3par Service processor SP4- Not accessible

Hi Owahid,

What is the 3PAR OS version? What is the exact version of SP (in v4.x series) are you looking for?

Regards,

Srinivas Bhat

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I am an HPE Employee

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Advisor

Re: 3par Service processor SP4- Not accessible

Hello

I think you can find the answer in this Screen shots:SP versionSP versionStorage VersionStorage Version

Acclaimed Contributor

Re: 3par Service processor SP4- Not accessible

Moving the vSP from one host to another is not supported and will not work - as you can see.

Consider to just re-deploy the vSP - done in probably 20 minutes.

 

However, both versions (SP and 3PAR) are old and meanwhile unsupported.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

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HPE Pro

Re: 3par Service processor SP4- Not accessible

Hi Owahid,

You may download the SP OS v4.4 GA53 from - https://myenterpriselicense.hpe.com/cwp-ui/ 

Regards,

Srinivas Bhat


I am an HPE Employee

Accept or Kudo

Acclaimed Contributor

Re: 3par Service processor SP4- Not accessible

SP OS v4.4 GA53 is MU2.

Better use 4.4.MU9.

There is a special version for VMWare hosts.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Honored Contributor

Re: 3par Service processor SP4- Not accessible

Hi,

how ever, you can give this a try:

Set the VM to a fixed MAC Address, than Power Up.

root

uuidgen eth0

cd /etc/sysconfig/network-scripts
vi ifcfg-eth0

UUID="kkkkk-xxxxx-xxx-xxxxx"
(ctrl-c) ESC > :wq

change MAC
ifconfig eth0
ifconfig eth0 down
ifconfig eth0 hw ether MAC_Adress
ifconfig eth0 up

This worked for me.

Cali


======================
That was not planned in this way.
Acclaimed Contributor

Re: 3par Service processor SP4- Not accessible

The problem might be: How to be root?

 

However, re-deploy of the vSP should take less than 30 minutes.


Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
Advisor

Re: 3par Service processor SP4- Not accessible

Thanks for your support

Actually I am not a linux specialist , so could you provide the config step by step ?
uuideg    is a command??
what do you mean by "KKk-xxx ........"