3par & Test SP connectivity

[Pgb33]

Hey!
Can you advise me on my problem?

[AnilKT]

Hi Pgb33

To change the port number from 443 to 8443

You may follow the below steps:

• login to the Service processor using the below syntax

SP ip address":8443"  OR  https://<sp_ip_address>:8443.

• From the dashboard, Go to the Actions menu and click on Test SP connectivity

Kindly revert for further queries.

Hope this helps.!!

Regards
Anil

[Pgb33]

Hi, AniKT!

I successfully enter the service processor using port 8443.
If I run the Test SP connectivity, I get the errors that I indicated at the beginning of the topic
What else do I need to do to fix this error?
Do I need a valid support contract to successfully complete this test?
My contract has ended

[Pgb33]

Your can help me?

[sbhat09]

Hello @Pgb33,

I got caught up with the tight schedule. I will try to assist you further later today or Early hours on Monday. Will that be fine?

Regards,
Srinivas Bhat

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Note: All of my comments are my own and are not any official representation of the company.

[Pgb33]

Hi!

Thank you, I'll wait for an answer

[sbhat09]

Hello @Pgb33.,

Looks like your error screenshots on 'dropmefiles' has expired. Can you please upload those images here?

While you are drafting the response, click on the camera icon -> choose files -> select the images -> open -> let the files upload -> click on 'done'.

Regards,
Srinivas Bhat

[Pgb33]

[sbhat09]

Hello @Pgb33,

The SP status confirms that the connectivity between 3PAR and SP is fine.

Only the call home feature (SP to HPE environment) is not working. That requires an active support contract.

Except that there is no issue with your 3PAR and SP. Nothing much to worry about.

Please consider renewing the HPE support contract for all the software updates and support.

 

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!
Note: All of my comments are my own and are not any official representation of the company.

[Pgb33]

Hi!

Thank you very much for your answer and explanation