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Re: 3par storage system diconnected from SSMC3.7

 
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owahid
Frequent Advisor

3par storage system diconnected from SSMC3.7

Hello

I have a 3par storage that is already added to SSMC , but from three days I get an alert on SSMC that this storage is disconnected then reconnect may be every 4 min ,now it is totally disconnected .

It is pingable all the time so no issue from network side .

I tryed to connect with putty it open and running no problem

I run health check and found the following as the screen show

What does this mean and what is the corrective action

GG storage Critical issue disconnected.jpg

12 REPLIES 12
owahid
Frequent Advisor

Re: 3par storage system diconnected from SSMC3.7

GG storage Critical issue disconnected2.jpg

sbhat09
HPE Pro

Re: 3par storage system diconnected from SSMC3.7

Hello @owahid,

• In SSMC login screen, Select the Administrator Console check box.
• Enter the SSMC administrator username and password and login
(This is different than SSMC main console credentials)
• Select the system you want to connect.
• Go to the Actions menu and select ‘Connect’.

Regards,
Srinivas Bhat

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owahid
Frequent Advisor

Re: 3par storage system diconnected from SSMC3.7

I tryed that but it show unable to connect

 

sbhat09
HPE Pro

Re: 3par storage system diconnected from SSMC3.7

At which step it is failing?

Regards,
Srinivas Bhat


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owahid
Frequent Advisor

Re: 3par storage system diconnected from SSMC3.7

I unplug one of the ethernet cable for MGMT for one of the Controller and now when choose connect it establish the connection succcessfully , I do not know how  ? is it a network issue !!!!

The system is connected now and doesnt connect uptill now

owahid
Frequent Advisor

Re: 3par storage system diconnected from SSMC3.7

the two mgmt ports in the two controller (one port in each controller) whch should be cluster (mean have the same IP whcih is the MGMT IP of the storage system )

My question:

Which configuration should be done on the level of the network ?

Should both cables connected to the same switch ? what is the configuration of the switch ports?

both ports in the switch shoul;d be configured as port channnel ?

what if each MGMT port is connected to different switches? what is th configurtaion for ports in each switch?

owahid
Frequent Advisor

Re: 3par storage system diconnected from SSMC3.7

Can any one help?

sbhat09
HPE Pro

Re: 3par storage system diconnected from SSMC3.7

Hi @owahid,

I think you are connecting the 3PAR system to SSMC host.

Connect through different switches for redundancy. I did not completely get your other question. But 3PAR 8000 cabling guide may be helpful for you - https://support.hpe.com/hpesc/public/docDisplay?docId=c04830947

Regards,
Srinivas Bhat


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veeyarvi
HPE Pro
Solution

Re: 3par storage system diconnected from SSMC3.7

Hello owahid

 

You can connect both nodes to different switches part of the same network. 


Regards,

 

Veeyaarvi


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